• December 08, 2024

Operations

self storage for ecommerce

3 Dec, 2024

Perfect Pairing: How E-Commerce Businesses Benefit From Self-Storage

According to Harvard Business Review, 80 percent of consumers in the U.S. are changing the way they...

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Hong Kong Self Storage

27 Nov, 2024

Storage In Hong Kong: Solutions For Space Restrictions & Limitations

Hong Kongers are known for their entrepreneurial spirit, but shrinking apartments and the...

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Jason Koonin Bluebird Self Storage

25 Nov, 2024

Northern Exposure: Jason Koonin Banks On Canadian Self-Storage

“My story is kind of boring,” laughs Jason Koonin, pulling no punches as he sits down for this...

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Bluebird Self Storage

16 Oct, 2024

Bluebird of Happiness: What Makes this Self-Storage Company Soar

The bluebird is often associated with happiness and harmony. This feathered friend is viewed as a...

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hurricane helene self storage

2 Oct, 2024

Self-Storage Companies React To Hurricane Helene, Support Their Communities

Mother Nature can be a cruel mistress. Making landfall as a category four hurricane in Florida,...

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hurricane helene self storage

1 Oct, 2024

Force of Nature: Hurricane Helene's Impact On Self-Storage

Mother Nature can be a cruel mistress. Making landfall as a category four hurricane in Florida,...

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pink self storage

26 Sep, 2024

UK's Pink Storage Named Best in Bridgend, Wales

Pink Storage is has announced that it has been named the BestSelf Storage in Bridgend, Walesfor...

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EV Chargers At Self-Storage Facilities

20 Sep, 2024

Charging Ahead: Unlock Opportunity With Electric Vehicle Chargers

The self-storage industry has drastically evolved over the last several decades beyond its...

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EV Charging Station

19 Sep, 2024

Charging Ahead: Installing EV Chargers At Self-Storage Facilities

The self-storage industry has drastically evolved over the last several decades beyond its...

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self storage resiliency

18 Sep, 2024

Distressed Rates Are Up – But Not For Self-Storage

Schadenfreude: It’s a German word combining “harm” and “joy” that describes the satisfaction some...

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SUNBIRD SELF STORAGE

28 Aug, 2024

Self-Storage Pricing: Sunbird Storage Takes The Lead

As children, most of us played “follow the leader.” We’d all line up behind one person, who’d move...

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woman with many phones

26 Aug, 2024

Phone Tag: Deciding If You Need A Call Center & How To Choose One

Imagine preparing to move and needing to rent a self-storage facility. While researching...

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pricing bias

9 Aug, 2024

The Six Pricing Biases: Understanding Your Uncertainty

Self-storage owners are faced with uncertainty every day, and a lot of that stems from nagging...

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Storabble and Calcumate

30 Jul, 2024

European Self-Storage Aggregator storabble Partners with Calcumate

storabble and Calcumate today announced they have entered into a partnership agreement. Under the...

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Self storage theft

24 Jul, 2024

Combatting Crime: Operators and Tenants Fight Self-Storage Theft

Self-storage operators wear a lot of hats. On any given day, they may play the part of customer...

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janus international group

16 Jul, 2024

Janus International Group Introduces NS Series Self-Storage Door Solutions

TEMPLE, GA, July 16, 2024—Janus International Group, Inc. (NYSE: JBI) (“Janus” or the “Company”), a...

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Self-storage rates aggressive

11 Jul, 2024

Are Aggressive ECRIs Leading To Lower NOI,  Higher Customer Churn?

Go to any self-storage event or attend any self-storage call these days, and the conversation...

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marketing mistakes

8 Jul, 2024

Marketing Mistakes: 11 Promotional Pitfalls To avoid

Marketingis a necessary cost for any self-storage facility, whether it's a billboard or a...

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Ken Nitzberg, Devon Self Storage

11 Jun, 2024

Dynamic Alliance: Inland & Devon Self Storage

Everyone in the industry is aware that divorce is one of the many demand drivers for self-storage....

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self storage consolidation

29 May, 2024

Chain Of Command: What Hospitality Consolidation Means For Self-Storage

There are an estimated 700,000 hotels in the world – that’s about 18 million guest rooms. For many...

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self storage fire

29 May, 2024

Hidden Dangers: How Lithium-ion Batteries Can Start Fires

From fireworks to firearms, many owner-operators prohibit potentially dangerous items from being...

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PPF Method

22 May, 2024

The PPF Method: Refining Your Operational Strategy

Far too often, there is a lot of hope in operating self-storage sites. Hoping that the lease-up...

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Self Storage Associations

9 Apr, 2024

The Benefits of Working With State Associations

Helen Keller is quoted as saying, “Alone we can do so little; together we can do so much.” That’s...

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Kennards Self Storage

5 Mar, 2024

Storage Down Under: Sam Kennard, Kennards Self Storage

How do you become one of Australia’s richest citizens? The same way you expand your business from...

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self storage asset class

5 Mar, 2024

Know Your ABCs: Factors That Determine Self-Storage Asset Class

The self-storage industry has exploded in the past two decades. As the industry has grown, the...

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gas prices impact storage

29 Feb, 2024

Diesel Demand: The Outlook on 2024 Prices & The Impact on Development

Diesel prices have been softening over the past year, and their recent $4.06-per-gallon level is...

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go mini's

17 Feb, 2024

Go Mini's Announces Expansion Plans in texas Markets

Go Mini's, the portable storage franchise that offers containers for moving, storage, renovation,...

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self storage rate hikes

31 Jan, 2024

Aggressive Rate Hikes 3: Without Data, We’re Just Rolling The Dice

By now, you have the background on REIT rate hikes, and you’ve seen what happened when we...

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self storage rates

24 Jan, 2024

Aggressive Rate Hikes 2: We Tried it. Here's What Happened.

The REITs new pricing strategy – lowering web rates and then implementing dramatic increases just a...

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mikey taylor self storage

23 Jan, 2024

Gleaming the Cube: Mikey Taylor's New Grind

In the 1989 film “Gleaming The Cube,” Brain Kelly, a 16-year-old skateboarder played by Christian...

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storage rate hikes

17 Jan, 2024

Aggressive Rate Hikes Part 1: How These Strategies Can Harm The Self-Storage Industry

The self storage industry is in a precarious position and it all has to do with pricing and...

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facility data

27 Dec, 2023

Understanding Facility Data: Don't Leave Money on the Table!

Imagine going into your doctor’s office and hearing medical jargon when they are giving you test...

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data sharing

27 Dec, 2023

Sync To Share: Arriving at the Data Sharing Era

In recent months, MSM has been highlighting the importance of data sharing in the self-storage...

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self storage pricing

7 Dec, 2023

How To Fight And Win The Self-Storage Pricing War

The self-storage industry experienced a surge in demand during the pandemic, but that robust growth...

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sustainable self storage

27 Nov, 2023

Going Green: 10 Ways to attract Eco-Conscious Younger Consumers

In August, a group of young environmental activists celebrated a trailblazing legal victory when...

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self storage data sharing

15 Nov, 2023

Sharing Is caring: 10 reasons to share your self storage data

“Sharing is caring” may sound like a lazy platitude, but when it comes to your data, sharing does...

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self storage discounts

20 Jun, 2023

10 Pitfalls of Self Storage Rental Rate Discounts

Does it make sense to offer rental rate discounts? That is the question every self-storage...

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virtual self storage facility

7 Mar, 2023

What Is A “Virtual” Self-Storage Facility?

It is exciting to see the self-storage industry evolve to capture the growth of available...

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employee engagement

1 Nov, 2022

#1 Recession Mistake: Losing Focus on Employees and Customers

It seems like the question on most business owners’ minds at the moment is, “are we headed for a...

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11 Oct, 2022

Crucial Provisions: Settling Tenant Disputes In The Age Of Social Media

A self-storage facility, like all businesses, is subject to the risk of dissatisfied customers....

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13 Sep, 2022

The Conscious Self-Storage Model | Mini-Storage Messenger

“You either love self-storage or you don’t,” states Kari Kaltenborn, president of locally owned...

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13 Sep, 2022

Strenuous Staff: Dealing With Difficult Employees

Everyone has them, the employees who are difficult. Maybe they’re late each day, call in...

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7 Sep, 2022

A Preference For Plastic: Can Self-Storage Operators Make Their Facilities Cashless?

As more and more facilities move to contactless rentals and unmanned facilities, one of the...

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16 Aug, 2022

Trust Begets Loyalty: Returning To A Positive Experience

Is it just me, or has customer service become more complicated in the past few years? Customers...

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26 Jul, 2022

Building Your Brand: It's the DNA of Your Business

Close your eyes and imagine a Jeep. What do you see around it? People typically see Jeeps in the...

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29 Jun, 2022

Self Storage Supply Chain Challenges

Businesses are grappling with recurring supply chain issues in the wake of a rebounding American...

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31 May, 2022

The Occupancy Objective: Don’t Leave Money On The Table

There are so many urban legends that just will not die: the Loch Ness Monster, Bigfoot, and aliens...

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31 May, 2022

Focus On Commercial Tenants: Adding Profits To The Bottom Line

The self-storage industry has developed dozens of specialty products over the past decades to add...

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covid impacts self storage

29 Sep, 2021

Rental Rate Pressures During COVID-19

Unfortunately, as we sit here today, the COVID-19 pandemic is far from over. As a result, issues...

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9 Sep, 2021

Spotting Impaired Workers: Employers Tackle Costly Drug Misuse

The employee’s request had a certain degree of logic. He had just received a prescription for...

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Self Storage Data

24 Aug, 2021

Information Influx: Making Dollars And Sense Of Data

The dictionary defines data as “facts and statistics collected together for reference or...

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14 Jun, 2021

Neighborhood Start-Up: An Industry Disruptor or Passing Trend?

Neighbor Storage Inc. started with the simple premise that people with extra space in their homes,...

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14 Jun, 2021

Workplace Violence: How to Reduce the Risk of Tragedy

It’s a nightmare scenario that haunts every business owner: A troubled individual’s simmering...

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1 Apr, 2021

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party...

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4 Feb, 2021

Urban Exodus: Should Storage Shift To The Suburbs?

In March 2019, when the initial threat of COVID-19 became evident and mass lockdowns were ordered,...

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26 Jan, 2021

Hammer Time! Are Live Auctions Going, Going, Gone?

In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an...

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12 Jan, 2021

Starting Out Strong: Five Magic Questions You Must Ask

I’m talking about our telephone and walk-in greeting process and the questions and command of the...

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6 Jan, 2021

Mastering Online Meetings: Industry Embraces A New Reality

The pandemic brought changes to the way most companies do business, and the self-storage industry...

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10 Dec, 2020

Lease It Up! Tackling Tenancy Troubles In Tough Markets

Owners and operators who were part of the first- and second-generation wave of self-storage may...

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10 Nov, 2020

Safeguard Your Site: Planning And Preparing For Disasters

Editor’s Note: This story was written prior to the coronavirus pandemic challenges. The sidebar in...

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10 Nov, 2020

Improving Collection Rates: Valuable Tips From Industry Experts

Self-storage facility operators have a long to-do list to keep up with, including facility...

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14 Oct, 2020

Implementing New Ideas: 10 Key Preparations For 2021

Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be...

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5 Oct, 2020

Varied Valuations: Is It Time To Appeal Your Property Tax Assessment?

Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and...

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15 Sep, 2020

Raising Rents on Existing Customers: It’s A Must Not An Option!

Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just...

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1 Nov, 2019

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill”...

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deferred maintenance

1 Oct, 2019

The Problems With Deferred Maintenance

Regular maintenance on leased real estate is a topic that affects all property owners and...

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1 Sep, 2019

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking...

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1 Jun, 2019

Convenient Communication: Why Customers Want To Text You

By Christine DeBord We all know how important it is to meet our customers where they are and to...

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1 Mar, 2019

Silver Tsunami

The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born...

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1 Mar, 2019

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be...

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self storage concessions

1 Feb, 2019

Let’s Make A Deal - The Cost Of Concessions

The Christmas season is behind us, but some retail establishments may still be adjusting from...

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self storage retail

1 Feb, 2019

How To Create A Retail Environment That Wows

When running a successful retail store, you have to know your products and have a story to tell...

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1 Feb, 2019

Catering To Millennials

The Most Diverse Generation With One Common Trend As one of the largest generations, millennials...

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19 Jan, 2019

Politics, The Economy, And Self-Storage

What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created...

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1 Jan, 2019

E-Sign Lease Agreements

Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the...

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1 Nov, 2018

The Industry Leader Looks Ahead

What Are Public Storage’s Future Plans? Public Storage has been in business for more than 45...

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1 Nov, 2018

Knowing The Competition

Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept,...

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1 Nov, 2018

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even...

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1 Nov, 2018

2018 Top Operators

The Industry’s Star Players Similar to last year, new supply continued to surge into the...

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1 Oct, 2018

Pink Slip Panic

10 Tips For De-Hiring Managers There are two things that are pretty certain in the job world: The...

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1 Oct, 2018

Checks For Success

Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to...

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1 Sep, 2018

Self-Storage Franchising

Does It Work? By Marc Goodin We know franchising works for many businesses like hotels,...

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1 Sep, 2018

Clear The Table!

Putting Profits Back Into Your Pockets By Kerri Fivecoat-Campbell The numbers don’t lie. There’s...

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1 Sep, 2018

Enveloping New Profits

Add-On Services That Provide Customer Conveniences As self-storage facilities become more...

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1 Sep, 2018

Employees First!

Creating Cultures And Environments That Attract And Retain Top Talent Like the circle of life, the...

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1 Sep, 2018

Restoring Your Doors

Step-By-Step Instructions For Two Do-It-Yourself Options By CJ Steen One of the toughest questions...

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1 Sep, 2018

Wield The Five Keys

Leaving A Positive Leadership Legacy In Your Life By Jeffrey W. Foley Many successful business...

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firearms self storage

30 Jun, 2018

Firearms: Gun Storage Becomes A Unique Specialty Niche

While the national debate over gun laws and safety continues, the fact remains that a large...

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1 Jun, 2018

Automate To Proliferate

New Technology Answers The Call For Smartphone Advances Technology of the 21st century continues...

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1 Jun, 2018

Sexual Harassment

Not Just In Hollywood Or In Congress Over the last few months, the country has certainly seen a...

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1 May, 2018

What Does That Mean?

Understanding The Language Of Self-storage By Scott Zucker The self-storage business has been...

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1 May, 2018

Fable To Fact

Digging Into Industry Data By Cory Sylvester With the development cycle in its third year, the...

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1 May, 2018

The Amsdell Family Tree

Tracing The Roots Of Three Major Self-Storage Operations In 1928, Todd Amsdell’s distant relatives...

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1 May, 2018

Employee Retention

How To Keep Your “A” Players It’s a nightmare scenario for any business: A star employee suddenly...

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1 May, 2018

Underlining Elements

A Business Development Guide Over the past 15 years, many owners and operators within the...

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1 Apr, 2018

Reassessments On The Rise

Could Steep Property Tax Increases Be 2018’s Most Taxing Issue? In 2018, self-storage owners and...

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1 Apr, 2018

Marketing To Millennials

What Apple’s iPhone X Has Taught Us On Nov. 3, 2017, a new product hit the smartphone market that...

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1 Mar, 2018

Save Or Shred?

Dealing With Annoying Business-Saving Records The IRS recently reminded every self-storage...

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1 Mar, 2018

The Art Of Upselling

Fine Tuning Your Sales Techniques It’s likely that your self-storage facility has a new budget...

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1 Mar, 2018

GenV Self-Storage

A Completely Different Product By John Good and Warner Russell When asked about my profession by...

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1 Mar, 2018

Dominate The Competition

Social Media’s Best Kept SEO Secret By Poppy Behrens and Claudia Martinez Your business needs to...

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prohibited items self storage

1 Feb, 2018

Preventing the Storage of Prohibited Items

Throughout the years, self-storage tenants have stored—or attempted to store—just about anything...

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1 Feb, 2018

They Did What?

Coping Effectively With Customers Who Behave Badly By Kate Zabriskie Polite Notice: When it’s...

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1 Feb, 2018

The Changing Workforce

Training Means A Lot To Millennials By Evan Hackel When baby boomers took their first “real” jobs...

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1 Jan, 2018

Reaching The Millennial Market

Four Ways To Bring Them To Your Self-Storage FacilityGrey’s Anatomy premiered on ABC in 2005. For...

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