• December 08, 2024

Management

Jason Koonin Bluebird Self Storage

25 Nov, 2024

Northern Exposure: Jason Koonin Banks On Canadian Self-Storage

“My story is kind of boring,” laughs Jason Koonin, pulling no punches as he sits down for this...

Read More

white label storage

13 Nov, 2024

White Label Storage Shares Client Testimonials

White Label Storage is rapidly positioning itself as a top third-party management solution in the...

Read More

workplace violence

13 Nov, 2024

Plan For Prevention:  Reducing The Risk Of Workplace Violence

When a disgruntled employee opened fire at a small Philadelphia-area business earlier this year,...

Read More

Manhattan mini storage

5 Nov, 2024

Manhattan Mini Storage Expands Mgmt Portfolio

StorageMart and Manhattan Mini Storage Third Party Management recently announced the onboarding of...

Read More

employee retention

20 Oct, 2024

Avoiding Turnover: Six Ways To Retain Employees

When Carol Mixon, president of SkilCheck, Inc., in Tucson, Ariz., is having issues with a manager,...

Read More

SAM Shark Tank

18 Oct, 2024

SAM Hosts Shark Tank Event To Foster Innovation

Storage Asset Management (SAM) successfully launched its inaugural SAM Shark Tank event on Oct. 15,...

Read More

Bluebird Self Storage

16 Oct, 2024

Bluebird of Happiness: What Makes this Self-Storage Company Soar

The bluebird is often associated with happiness and harmony. This feathered friend is viewed as a...

Read More

Central States

3 Oct, 2024

Central States Achieves New Employee-Ownership Certification

Central States, a leader in metal building components, roofing, and building systems, announced...

Read More

storeganize calcumate

1 Oct, 2024

Storeganise Partners With Calcumate To Drive Rentals

Storeganise and Calcumate have announced the conclusion of a partnership agreement that will see...

Read More

StoragePro Steve Mirabito

26 Sep, 2024

StoragePRO Expands Management Portfolio

StoragePRO® Management, Inc. (StoragePRO®), an independent third-party self-storage management...

Read More

college hunks

10 Sep, 2024

Storage Commander And College Hunks Partner Up

Storage Commander, a storage management software provider, and College HUNKS Hauling Junk and...

Read More

Go Store It StoreEase

28 Aug, 2024

Go Store It and StoreEase Highlight Virtual Management Partnership Successes

Go Store It Self Storage and StoreEase have announced "outstanding operating results" for the...

Read More

Right Move Storage Defender

28 Aug, 2024

Right Move Storage Capitalizes on StorageDefender Smart Units

Right Move Storage, a leading self-storage operator with over 60 locations spanning Texas,...

Read More

Extra Space Storage

20 Aug, 2024

Extra Space Celebrates 20 Years on the NYSE

Extra Space Storage is celebrating its 20thanniversary as a publicly traded company (NYSE: EXR)....

Read More

10 Federal Self Storage

24 Jul, 2024

10 Federal Announces Milestones, Record Performance, New Offering

10 Federal, a leading self-storage owner and operator, has announced several significant...

Read More

self storage manager

18 Jul, 2024

Using Listening to Increase Presence and Evolve Your Leadership

Being present in today’s world is more difficult than it has ever been before. Everyone is...

Read More

cactus

19 Jun, 2024

Embracing The Cactus: A Guide To Navigating Thorny Conversations

“I don’t like confrontation, but I’m tired of his abuse. He signed me up for another committee...

Read More

West Coast Self-Storage Group

17 Jun, 2024

West Coast Self-Storage Group’s Portfolio Expands

West Coast Self-Storage Group, a self-storage property management company based in Everett, Wash.,...

Read More

Hiring Online

12 Jun, 2024

The Digital Divide: Hiring, Onboarding, and Training Online

A decade to two ago, managers from Universal Storage Group in Atlanta, Ga., let their feet do the...

Read More

WVPP workplace violence

5 Jun, 2024

CSSA Announces Workplace Violence Prevention Training

Thanks to Senate Bill 553, which goes into effect July 1, 2024, all self-storage operations in...

Read More

WHITE LABEL STORAGE

3 Jun, 2024

White Label Storage Focused On Third-Party Management

White Label Storage, a premier third-party management company specializing in remote self-storage...

Read More

self storage reviews

20 May, 2024

SecureSpace Self Storage Facility Achieves 5-Star Rating

One of SecureSpace Self Storage's newest facilities in Austin, Texas hasn't been open for long, but...

Read More

online reviews

20 May, 2024

Managing Online Reviews: The Good, The Bad & The Ugly

Online reviews have the power to make or break a business. Good ones can bring in new customers,...

Read More

self-storage tenants

10 May, 2024

Storable Releases Free 2024 Tenant Insights Report Based on 1K Surveys

Storable, which provides integrated technology solutions for the self-storage industry, has...

Read More

BOXIE Self Storage

7 May, 2024

BOXIE24 Self-Storage Continues To Expand Worldwide

Self-storage company BOXIE24, which operates on a "full-service storage concept," continues to...

Read More

self storage customer service

3 May, 2024

How Customer Service Impacts Self-Storage Retention Rates

It is important to be aware of the role of customer service in enhancing self-storage facility...

Read More

self storage call center

23 Apr, 2024

Leaving Money On The Line: Do You Need A Call Center?

Imagine preparing to move and needing to rent a self-storage facility. While researching...

Read More

StorBox Self Storage

9 Apr, 2024

Groundbreaking Development: StorBox Self Storage – Pasadena, CA

With a retro flare and lighting reminiscent of the neon signs of the 1950s, StorBox Self Storage...

Read More

6 Apr, 2024

Devon Self Storage Awarded Contract for GA Facility

Devon Self Storage, part of The Inland Real Estate Group of Companies, Inc., has been awarded the...

Read More

6 Apr, 2024

Easy Stop Storage Using StorageDefender Smart Units

For a number of years, Easy Stop Storage, a regional storage solutions provider with 25 locations...

Read More

Storelocal storage

28 Mar, 2024

Storelocal® Announces New Business Model for Self Storage Operators

Storelocal®, a membership organization dedicated to improving outcomes for self-storage operators,...

Read More

go mini storage

13 Mar, 2024

Go Mini’s To Expand Into the Charlotte, NC Area

Go Mini's- the portable storage franchise that offers containers for moving, storage, renovation,...

Read More

absolute storage management

13 Mar, 2024

Absolute Secures New Management Contract

The ownership group of Rock Chapel Self Storage, a newly built facility in Lithonia, Ga., has hired...

Read More

Self Storage Management

7 Mar, 2024

5 Steps To help Develop Leadership Skills in your Managers & employees

Pictured above is MSM's Manager of the Year, Jenny Rodrigues Of ‘Ohana Self Storage. Read more...

Read More

self storage award

29 Feb, 2024

Safeguard Self Storage Receives Reputation 800 Award

Safeguard Self Storage, which has a portfolio of 86 locations, has been recognized by Reputation, a...

Read More

TNSSA

18 Feb, 2024

Tennessee Self Storage Association Recognizes Chimane Boyd

The Tennessee Self Storage Association recently recognized Chimane Boyd for her exceptional...

Read More

self storage Q&A

12 Feb, 2024

Live Self-Storage Q&A Events with jim ross & jim mooney jr Scheduled

Jim Ross & Jim Mooney Jr, who have held numerous live Q&A sessions, have announced follow-up...

Read More

self storage rate hikes

31 Jan, 2024

Aggressive Rate Hikes 3: Without Data, We’re Just Rolling The Dice

By now, you have the background on REIT rate hikes, and you’ve seen what happened when we...

Read More

self storage rates

24 Jan, 2024

Aggressive Rate Hikes 2: We Tried it. Here's What Happened.

The REITs new pricing strategy – lowering web rates and then implementing dramatic increases just a...

Read More

self-storage live-ins

22 Jan, 2024

Couple Who Went Viral For Living In Self-Storage Unit Kicked Out

A couple that had been living in a Hatfield, Pennsylvania self-storage facility have been sent...

Read More

storsuite team

18 Jan, 2024

Strategic Merger Results in Formation of StorSuite

Pinnacle Storage Properties, FineView Marketing, Storage Shield, Phyrem, Pinnacle Storage Managers,...

Read More

safelease logo 2

17 Jan, 2024

SafeLease Announces Launch of SL Storage Partners Financing Solutions

SafeLease, the provider of self-storage tenant protection and risk management products, today...

Read More

storage rate hikes

17 Jan, 2024

Aggressive Rate Hikes Part 1: How These Strategies Can Harm The Self-Storage Industry

The self storage industry is in a precarious position and it all has to do with pricing and...

Read More

Janus Board of Directors

3 Jan, 2024

Janus Announces Updates To Board of Directors

Janus International Group, Inc., a leading provider of cutting-edge access control technologies and...

Read More

Storage Asset Management

30 Dec, 2023

SAM Named A Best Place To Work

York, Pa.-based Storage Asset Management (SAM) has been named a Best Place to Work in Pennsylvania...

Read More

Absolute Storage Management

30 Dec, 2023

Absolute Storage Announces New Management Contracts

Absolute Storage Management (ASM) is now providing professional management services for McFarland...

Read More

setting goals

29 Dec, 2023

New Year's Resolution Goals: From Dream To Reality

It’s January, and hopes are high for the new year. Goals are set, enthusiasm is high, and it’s...

Read More

RV AND BOAT

3 Nov, 2023

RecNation Launches Third-Party Management Platform

RecNation Storage, which acquires, develops and operates boat- and RV-storage facilities...

Read More

expectation vs reality

13 Oct, 2023

Mind the Gap: When Customer Expectations & Reality Collide

“I don’t understand. This hotel has no restaurant, no concierge, and no valet. It’s not at all what...

Read More

15 Aug, 2023

Should On-Site Managers Have Dogs On Their Properties?

I have to start out by saying….I love dogs! I can’t remember a time in my life that I didn’t have...

Read More

9 Jun, 2023

The Self Storage Data Sharing Dilemma

It can be stated without hyperbole that the quality of data in the self-storage industry is...

Read More

employee turnover

8 Jun, 2023

Job Culture: 3 Ways to Reduce Turnover

Having the specific skills for a particular job is important, but even the most qualified job...

Read More

Boxwell Team

6 Jun, 2023

Be Small & Nimble for Optimal Growth

When I set out to start my company, I knew it was important to choose the right mix of employees....

Read More

18 Mar, 2023

Kings Of Customer Service: 2022 Managers Of The Year

Many businesses live by the notion that “the customer is king” and strive to provide exceptional...

Read More

21 Feb, 2023

StoragePRO® Management is the first management company to join Everbrite’s Top Operator Program

Rancho Cordova, CA, January 20, 2023 – Everbrite Coatings, the manufacturer of the industry’s most...

Read More

3 Jan, 2023

Look Who’s Talking – Kraig Haviland, co-founder of Haviland Storage Services

Within the self-storage industry, many of the most successful operators live by the notion that...

Read More

3 Jan, 2023

Leveling The Playing Field: The Evolution Of StoragePRO Management®

Though it’s not always immediately apparent, evolution is all around us. The items we use are...

Read More

31 May, 2022

Pulse On Performance: Are Your Operational Goals On Track?

It’s a great time to be in the self-storage industry, isn’t it? It is also a great time to check...

Read More

31 May, 2022

Focus On Commercial Tenants: Adding Profits To The Bottom Line

The self-storage industry has developed dozens of specialty products over the past decades to add...

Read More

3 May, 2022

Going Once, Going Twice... Are Live Auctions Fading Away?

The writing has been on the wall—at least on the walls of the internet for several years. Most...

Read More

29 Sep, 2021

Cyber Connections: Effective Networking In A Virtual World

With the shift to our new virtual world, you have probably found it more difficult to build and...

Read More

9 Sep, 2021

Spotting Impaired Workers: Employers Tackle Costly Drug Misuse

The employee’s request had a certain degree of logic. He had just received a prescription for...

Read More

14 Jun, 2021

Workplace Violence: How to Reduce the Risk of Tragedy

It’s a nightmare scenario that haunts every business owner: A troubled individual’s simmering...

Read More

1 Apr, 2021

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party...

Read More

24 Mar, 2021

Look Who’s Talking – Ann Parham, CEO and President of Joshua Management

By Erica Shatzer In March, no one could have predicted that COVID-19 would be an ongoing issue and...

Read More

24 Mar, 2021

Look Who’s Talking – M. Anne Ballard, president of training, marketing, and developmental services, Universal Storage Group

By Erica Shatzer The year is 2020, and self-storage facilities built during the development cycle...

Read More

24 Mar, 2021

Technology And The Manager

By Andy Kelly, Principal and Broker of A B Kelly Realty, LLC (Self Storage and Commercial Property...

Read More

26 Jan, 2021

Managing Employees During the Covid Crisis

As businesses suffer, including self-storage operations, there are some inevitable questions that...

Read More

19 Jan, 2021

Bring On The Perks! Creating An Attractive Benefits Package

According to the U.S. Bureau of Labor Statistics, the unemployment rate fell from 3.8 percent in...

Read More

12 Jan, 2021

Starting Out Strong: Five Magic Questions You Must Ask

I’m talking about our telephone and walk-in greeting process and the questions and command of the...

Read More

1 Nov, 2019

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill”...

Read More

27 May, 2019

A Cut Above - The 2019 Managers Of The Year

Similar to star triathletes, the best self-storage managers have the necessary skills to conquer...

Read More

20 Mar, 2019

Hire Right!

Recruiting And Retaining Managers Hiring an employee can either be the best move your company has...

Read More

1 Mar, 2019

Donald Jones, owner/president, Donald Jones Consulting & Service, LLC

Within the self-storage industry, the notion that you only have one chance to make a first...

Read More

1 Nov, 2018

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even...

Read More

1 Oct, 2018

The "Creepy Tenant Dude" Syndrome

What’s A Self-Storage Manager To Do? As odd as these stories have become, the solution to the type...

Read More

1 Oct, 2018

Pink Slip Panic

10 Tips For De-Hiring Managers There are two things that are pretty certain in the job world: The...

Read More

1 Oct, 2018

Checks For Success

Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to...

Read More

1 Oct, 2018

What It’s Worth?

Determining The Real Value Of A Property Operating a self-storage business also means owning a...

Read More

1 Sep, 2018

Clear The Table!

Putting Profits Back Into Your Pockets By Kerri Fivecoat-Campbell The numbers don’t lie. There’s...

Read More

1 Sep, 2018

Employees First!

Creating Cultures And Environments That Attract And Retain Top Talent Like the circle of life, the...

Read More

1 Sep, 2018

Wield The Five Keys

Leaving A Positive Leadership Legacy In Your Life By Jeffrey W. Foley Many successful business...

Read More

1 May, 2018

Stop Wasting Time!

A Three-Part Strategy To Effectively Leverage Your Time By Jill J. Johnson, MBA Most people...

Read More

1 May, 2018

Employee Retention

How To Keep Your “A” Players It’s a nightmare scenario for any business: A star employee suddenly...

Read More

1 Apr, 2018

The Four Aces To An A+ Rating

Teaching Employees To Execute Customer Service Magic By Kostya Kimlat A sale, like a great magic...

Read More

1 Mar, 2018

The Art Of Upselling

Fine Tuning Your Sales Techniques It’s likely that your self-storage facility has a new budget...

Read More

1 Mar, 2018

GenV Self-Storage

A Completely Different Product By John Good and Warner Russell When asked about my profession by...

Read More

prohibited items self storage

1 Feb, 2018

Preventing the Storage of Prohibited Items

Throughout the years, self-storage tenants have stored—or attempted to store—just about anything...

Read More

1 Feb, 2018

They Did What?

Coping Effectively With Customers Who Behave Badly By Kate Zabriskie Polite Notice: When it’s...

Read More

1 Feb, 2018

The Changing Workforce

Training Means A Lot To Millennials By Evan Hackel When baby boomers took their first “real” jobs...

Read More

1 Jan, 2018

Boosting Employee Retention

Five Pillars To Success As A Manager Why does your organization exist, and why should anyone...

Read More

1 Nov, 2017

Self-Storage Possibilities, Nassau County, New York

Also known as “The Island of Possibilities”, Nassau County in New York is one of the self-storage...

Read More

1 Nov, 2017

The Package Predicament

Is Acceptance Problematic? It’s a question as old as self-storage facilities themselves: Should...

Read More

1 Nov, 2017

From Analyst To Ally

The Formation Of A Unique REIT From the numerous Native American tribes, each with its own...

Read More

1 Oct, 2017

Employee Handbooks

Profitable Tools For Small Businesses What commonly neglected business tool can help your...

Read More

1 Aug, 2017

Think Outside The Box!

Competing With On-Demand Storage Businesses While the concept of on-demand storage is not a new...

Read More

1 May, 2017

The Bigger Picture

Unlocking Profits With Software If you only consider the software you use at self-storage business...

Read More

1 Apr, 2017

Profit Principles

The ABCs Of Revenue Management For Small Operators There are a number of reasons to improve...

Read More

1 Apr, 2017

Test Your Integrity

Are You A Great Leader? “The supreme quality for leadership is unquestionably integrity. Without...

Read More

1 Mar, 2017

Chip Credit Cards

Retailers Grapple With Costly POS Upgrades Shoppers love credit cards for quick and easy...

Read More

8 Dec, 2016

Move To End Abuse

Storage Company Helps Victims Of Domestic Violence Mary Clemons had suffered years of physical...

Read More

1 Dec, 2016

Periodic Roof Inspections Insure Against Future Problems

Roof leaks are among the most insidious problems facing self-storage owners and managers. How do...

Read More

1 Dec, 2016

Automatic Sprinklers

The First Line Of Defense Fires in mini- or self-storage facilities can have a devastating effect...

Read More

1 Nov, 2016

Breathing New Life Into A Brand

Sovran Retires Uncle Bob’s To Revitalize Image When Robert Attea, Sovran Self Storage Chairman of...

Read More

1 Nov, 2016

Good Vibes

Creating A Positive Workplace To Boost Profits Negative businesses have a tough time making money....

Read More

1 Oct, 2016

Great Help Wanted!

Finding And Hiring The Right Managers When the self-storage industry was in its infancy, the role...

Read More

1 Oct, 2016

Fine Tuning TalentsSix Essential Skills For Maximizing Employee Potential

The best managers always seem to know how to get the best out of people and see the hidden...

Read More

1 Oct, 2016

Up Your Game!

Becoming An All-Star Manager No doubt about it: Being a self-storage manager is a challenging job....

Read More

self storage development

1 Oct, 2016

Self-Storage Developers Face New Costs And Issues

New self-storage facility developers have generally had luck moving their projects from the...

Read More

1 Sep, 2016

Time Is Money!

Understanding The Changes To Overtime Regulations President Obama and Secretary Perez announced on...

Read More

1 Aug, 2016

Invest For Success!

Six Strategies For Strengthening Employee Competence And Morale No matter how new, secure,...

Read More

1 Aug, 2016

A Tale Of Two Strategies

Self Versus Third-Party Management Storage Pros Management, LLC, a Farmington Hills, Mich.-based...

Read More

1 Apr, 2016

Staying On Track

Five Steps For Transaction Management Successfully selling or buying your self-storage facility...

Read More