Safeguard Self Storage Receives Reputation 800 Award

Safeguard Self Storage, which has a portfolio of 86 locations, has been recognized by Reputation, a global leader in reputation performance management, with its prestigious 800 Award, an honor that “highlights organizations that go above and beyond in delivering on brand promise by listening to and acting on feedback from their consumers,” according to the company’s press release. Locations that win the 800 Award consistently collect, analyze, and apply consumer feedback, utilizing it to make data-driven decisions. 

“At Safeguard Self Storage, we are honored to receive the Reputation 800 Award. This recognition underscores our steadfast dedication to customer satisfaction and reflects the hard work and commitment of our team members across all our locations,” said Ken Finlay, COO at Safeguard Self Storage.

“In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. Safeguard Self Storage has demonstrated its commitment to evolving alongside its customers by prioritizing their needs and taking action based on what they are saying across online reviews, rating pages and on social media,” said Liz Carter, Reputation’s Chief Marketing Officer. “On behalf of Reputation, I extend an enthusiastic congratulations to Safeguard Self Storage for its commitment to understanding consumer feedback and acting on it across its locations.”

To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform and honors those that have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year. The Reputation Score measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy, and search impressions. Additional details about the award can be found at reputation.com/800-award.