SecureSpace Self Storage Facility Achieves 5-Star Rating

Posted by Modern Storage Media on May 20, 2024 8:37:20 AM

One of SecureSpace Self Storage's newest facilities in Austin, Texas hasn't been open for long, but it's already a hit with tenants. It recently achieved an elusive five-star rating on the SecureSpace website, and boasts a 4+ star rating on Google reviews. According to a SecureSpace press release, this makes the facility "one of the best-rated storage spaces in the area, as well as one of SecureSpace’s most well-reviewed facilities."

The release also highlights the various amenities of SecureSpace Self Storage Austin Congress, including:

  • Differently sized and located units, including drive-up and indoor units, first floor facilities, elevator access units, and climate-controlled environments
  • Website tools that allows users to browse available units based on size, type, and amenities, all supported by an interactive size calculator
  • Climate-controlled environments to safeguard belongings from environmental elements.
  • Surveillance cameras plus on- and off-site teams ensuring constant monitoring and recording of the property
  • A team that prioritizes customer service, offering assistance with directions and ensuring pest control measures are in place.


"Proud to achieved the highest ratings available for the new Austin Congress location, the SecureSpace team is eager to hear from any who might have questions about the services they offer," concludes the press release.


Here's a look at some of the reviews, which compliment cleanliness, service, security, the lack of hidden fees, and Brandon, the facility manager.


Screenshot 2024-05-20 at 8.27.00 AM



Further Reading:

Managing Online Reviews: The Good, The Bad, & The Ugly