It’s 2021 and the country is at the height of the worst pandemic in its history. Amid the chaos, self-storage development explodes as remote work...
Brad Relford’s career didn’t start in self-storage. It began in what could be described as underground storage. For 18 years, he worked for a...
Innovation often begins with curiosity. Long before Ryan Chapman was building artificial intelligence for the self-storage industry, he was just a...
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The roar of the 1920s came to an abrupt halt at the end of the decade when the stock market crashed, plunging the nation into the Great Depression....
Scott Jennings should not have been a Republican. Growing up in Dawson Springs, Ky., his grandfather was a Democratic politician, and so was his...
It began with a handful of consumer complaints and quickly snowballed, as the city’s Department of Consumer and Worker Protection (DCWP) became...
It’s the kind of incident that shakes self-storage owners and their employees to the core. In early February, a man walked into a self-storage...
For two decades, Andrew Hess’ job was showing up on somebody’s worst day. He’d built a career as a fireman and paramedic, operating in...
Murals have been part of the urban landscape for years, decorating buildings of all shapes and sizes. Initially, the artform was embraced for...
Comfort, connection, and family-friendly living—that’s the “Sweet Life” in Sugar Hill, Ga., which is the city’s motto. The fast-growing Gwinnett...
Brazil is known for its vibrant culture, futebol (soccer) fanatics, and an Amazon that grows trees instead of boxes. It was never really known for...
The thought of an ADA-related lawsuit can keep self-storage owners and developers up at night. But achieving compliance isn’t mysterious,...
"I always wanted to have an interesting life.” For Noah Starr, co-founder and CEO of TractIQ, that pursuit took shape early, long before buying...
In 1990, attorney Scott Zucker gave a client an answer most in the profession try to avoid: “I have no idea.” The client, a new self-storage...
Known as a vertical city, where land is scarce and the only way to go is up, Hong Kong holds millions of untold stories. Hardy Good and Helen Ng may...
Rising tides lift all ships, but in 2025 it was Warren Buffett’s addendum to that which mattered most: “It’s only when the tide goes out that you see...
Joe Shoen is taking a stand. In our exclusive interview, Shoen sat down with MSM to explain why he’s going against the grain when it comes to...
Like its name suggests, Surprise, Ariz., is full of them. First off, it’s one of the fastest-growing cities in the country, with its population...
Things don’t always go as planned in self-storage development. But sometimes, that’s by design. Woodbridge Self Storage, MSM’s 2025 International...
Andrew Capranos doesn’t stay idle for long. The Toronto, Ont., native has always been driven, and it’s helped propel him through every chapter of his...
Jessie Lamb has just finished packing another box when she hops on this call. Though she’s made a lot of moves in her life, this one feels different....
From policy pivots in Ottawa to tariff whiplash out of Washington D.C., the self-storage sector in Canada is navigating headwinds and tailwinds that...
Their signature red coats may draw attention at conventions, but it’s StorageDefender’s smart technology solutions that keep the spotlight on the...
Nailing down Josh and Melissa Huff for an hour-long interview is no easy feat, as this dynamic duo, co-founders of Lighthouse Storage Solutions,...
Despite widespread adoption of modern security tools such as smart locks and access control systems, AI-enabled monitoring, high security doors,...
Sometimes thinking outside the box means reinventing it. That’s exactly what Instaboxx founders Larry Balaban and Carmen Mirabella have done....
SHYSTERS SHACKLED | San Francisco, CA (10/24/25) A large-scale organizedretail theft and fraud operationthat trafficked in stolen...
Picking up a part-time job in high school used to be a rite of passage for teenagers. It was how you earned money for dates, a new record, and maybe...
The city of Rhome, Texas, has small-town charm to spare, but it is actively working to accommodate new development. Part of that growth is Noah’s Ark...
In just a few short years, AI in self-storage has gone from novelty to necessity, raising questions and a few eyebrows along the way. As adoption...
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