Storelocal & StoragePilot Partner To Bring 24/7 AI Coverage to Members

StoragePilot joins Storelocal as a Preferred Partner. Its AI Virtual Property Manager and Virtual District Manager are now available to members at group pricing, answering calls and chat around the clock and giving staff instant answers behind the counter.

Storelocal, the membership community for independent self-storage operators, today announced StoragePilot as its newest Preferred Partner, giving members access to StoragePilot’s AI platform at group rates.

For independent operators, every unanswered call is a potential lost rental. But the phone is only half of it. A new manager who cannot find the answer to a policy question costs the same business in a different way, and that side of the job rarely gets automated. StoragePilot was built to handle both.

“A member running four stores should have access to the same tools as an operator running four hundred,” said Travis Morrow, CEO at Storelocal. “That’s the premise this whole membership rests on, and it only holds if we keep bringing partners to the table who understand it. StoragePilot’s AI tools cover inbound calls and chat around the clock and give staff instant answers on policy and procedure. For a small team, that changes how the day goes.”

StoragePilot’s AI Virtual Property Manager handles inbound calls and website chat around the clock. It provides space information and pricing, completes rentals, processes payments and captures leads, escalating to staff when a caller needs a person. Its Virtual District Manager works behind the counter, giving teams instant answers on policies, procedures and training so new hires get up to speed faster and answers stay consistent across locations.

“StoragePilot was built on a simple belief: operators should be able to deliver exceptional service around the clock while running a more efficient, profitable business,” said Kyle Lawrence, CEO of StoragePilot. “Drawing on more than twenty years of hands-on self-storage operating experience, we built a platform that supports every level of the business - from customer conversations at the front counter to operational and revenue decisions in the boardroom”

What the StoragePilot Partnership Delivers

AI Virtual Property Manager: Inbound calls and chat answered 24/7, with space information, pricing, completed rentals, payment processing and lead capture, escalating to staff when needed.

Virtual District Manager: Instant answers for staff on policies, procedures and training, consistent across every location.

Hummingbird integration: Already built through the Nectar API, so members on the platform can turn it on without custom development.

Interested in what this means for your portfolio? Contact the Storelocal team at info@storelocal.com.

About Storelocal

Storelocal is a membership community created and led by self storage operators. More than 500 member companies run over 1,500 facilities across 48 states.

Storelocal runs on a simple premise, that an independent should be able to compete on a larger scale without changing the way they do business. Members get group rates through Storelocal’s Preferred Partners, a network of consultants and fellow operators to work problems through, and year-round events including monthly member calls, Members Only trade show sessions, Member Value Meetings and the Annual Innovation Summit.

Learn more at members.storelocal.com.

About StoragePilot

StoragePilot helps self-storage operators deliver exceptional customer service, simplify daily operations, and grow their businesses through practical AI. Built on 20+ years of hands-on industry experience, the platform brings together customer-facing automation and staff support to

address the real demands of running a storage facility.

Its AI Virtual Property Manager answers calls and chats 24/7, provides unit information and pricing, completes rentals, processes payments, and captures leads. Behind the scenes, its Virtual District Manager gives employees instant access to policies, procedures, training, and operational guidance, helping teams work confidently and consistently across locations.

For independent owners and multi-property portfolios alike, StoragePilot means fewer missed opportunities, less repetitive work, and more time to focus on customers and the business. It’s technology grounded in real operating experience, designed to support your people and keep your facilities moving forward.

Learn more at storagepilot.ai.