StoreEase & Reliant Real Estate Announce New Strategic Partnership

Posted by Admin on Aug 30, 2023 12:00:00 AM

Birmingham, AL. StoreEase announces a strategic partnership with Reliant Real

Estate Management (DBA Midgard Self Storage) to implement its Virtual Technology Platform as a

SaaS / white label solution. This initial rollout will consist of 11 properties in the Huntsville and

northern Alabama MSAs. Reliant will deploy Virtual Managers® to its facility offices via StoreEase’s

patented Virtual Counter® hardware. Reliant Virtual Managers will interface with StoreEase’s patent

pending Virtual Management Operating System (VMOS) to deliver front-end virtual customer facing

operations that will be supported by physical managers on the ground completing daily back-end

tasks.

 

Josh Boyd, CEO of StoreEase stated, “We could not be more excited to partner with a top operator

like Reliant. We are aligned in the philosophy that you need great managers on-site. Our Virtual

Platform will allow Reliant to reduce costs, but more importantly, proactively improve the customer

experience and property performance.”

 

“After seeing the platform in person, the benefits of the StoreEase’s virtual technology are profound.

Lower cost for the operator, better experience for the customer,” said Kolin Van Dyne, Director of

Operations for Reliant. Todd Allen, Reliant’s Managing Principal stated, “It is a universal truth for any

operator to want great managers greeting and interacting with as many customers in the office as

possible. Virtual Technology allows us to leverage our best managers across a plurality of our stores

to do just that.”

 

The initial phase of Reliant stores will commence with the new Virtual Operations in September.