Reddit User Documents Theft At Public Storage Facility

A post on Reddit this week has been garnering a lot of attention. On Wednesday, Reddit user "Gravy_On_Toast" called out a Public Storage facility in San Diego for allegedly allowing theft to occur multiple times and for poor customer service after the fact. The post has accumulated over 3,500 likes and hundreds of comments. Based on the user's location and the description, the accusation appears to be leveled at the Public Storage facility at 5950 Federal Boulevard in San Diego, California.

"Our storage unit was broken into a few nights ago," writes the Redditor. "Shockingly, there were no Public Storage employees present during open hours. We filed a police report and contacted Public Storage’s customer service. They assured us a work order would be submitted to repair the damaged walls."

The post continues, stating that when the user returned two days later, it appeared the burglars had come back, this time breaking into every unit in the hallway.

"Public Storage couldn’t care less," writers the Redditor. "The promised repairs had not been completed, and our unit was left vulnerable, resulting in even more items being stolen. Despite our repeated concerns that the break-ins could be the work of a former tenant and our urgent request to have the lock combinations changed, Public Storage did nothing. The walls between units are paper-thin, there is no on-site staff presence, and the company has shown no regard for the safety of customers’ belongings."

The post ends with the following statement: "We are emptying out our storage unit today and moving to another location but please DO NOT STORE ANYTHING THIS LOCATION. IT IS NOT SAFE!"

Multiple photos were uploaded along with the post, as follows:

One of the top-ranked responses notes jokingly that it looks as if Kool-Aid Man has been by the facility.

MSM reached out to Public Storage for comment but has not heard back. We'll update this story with additional information if received.

The full post can be seen here:

Gravy_On_Toast Reddit Post

COMMENTS