It’s a nightmare scenario that haunts every business owner: A troubled individual’s simmering...
On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party...
In March 2019, when the initial threat of COVID-19 became evident and mass lockdowns were ordered,...
In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an...
I’m talking about our telephone and walk-in greeting process and the questions and command of the...
The pandemic brought changes to the way most companies do business, and the self-storage industry...
Owners and operators who were part of the first- and second-generation wave of self-storage may...
Editor’s Note: This story was written prior to the coronavirus pandemic challenges. The sidebar in...
Self-storage facility operators have a long to-do list to keep up with, including facility...
Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be...
Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and...
Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just...
StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill”...
Regular maintenance on leased real estate is a topic that affects all property owners and...
Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking...
By Christine DeBord We all know how important it is to meet our customers where they are and to...
The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born...
The Next Competitive Battlefield The self-storage customer experience is changing. You may even be...
The Christmas season is behind us, but some retail establishments may still be adjusting from...
When running a successful retail store, you have to know your products and have a story to tell...
The Most Diverse Generation With One Common Trend As one of the largest generations, millennials...
What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created...
Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the...
What Are Public Storage’s Future Plans? Public Storage has been in business for more than 45...
Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept,...
Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even...
The Industry’s Star Players Similar to last year, new supply continued to surge into the...
10 Tips For De-Hiring Managers There are two things that are pretty certain in the job world: The...
Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to...
Does It Work? By Marc Goodin We know franchising works for many businesses like hotels,...
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