• September 29, 2023

27 Sep, 2022

Worried Workers: Reinvigorating Post-COVID Employees

Anita has returned to the office after weeks of working from home. To her manager’s surprise, she no longer exhibits her customary drive. She seems disengaged with her work and uninterested in customers.Robert continues to work from home since his...

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12 Jul, 2022

Costly Claims: New Risks In Workers’ Compensation

Just as many employers are getting workers’ compensation premiums and related costs under control, the COVID pandemic is introducing new hazards to the regulatory terrain. While claims are increasing for mental distress and pandemic-related accidents,...

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4 May, 2021

Recipe For Disaster: Extreme Weather, COVID-19, And Rising Construction Costs

Natural disasters, COVID-19, and rising construction costs are proving to be the perfect storm, frustrating owners of new self-storage facilities under construction and those trying to rebuild their businesses following a season of disastrous storms and...

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4 Feb, 2021

Dealing With The "New Normal" - Enhancing The Lease Termination Rights Of The Operator

At the end of each year, we like to look back and analyze the past year to see what we can do to better help operators, and the past year has been interesting to say the least. Throughout the year, we have heard from operators regarding a wide variety...

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26 Jan, 2021

Hammer Time! Are Live Auctions Going, Going, Gone?

In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an online platform to his auction business, but he hadn’t yet pulled the trigger.

“I lost a large client because they wanted to go online, so I was heading in...

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26 Jan, 2021

Managing Employees During the Covid Crisis

As businesses suffer, including self-storage operations, there are some inevitable questions that apply to managing staff, especially those that have tested positive for the virus or are caring for family members that are sick. Further, as revenue...

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6 Jan, 2021

Mastering Online Meetings: Industry Embraces A New Reality

The pandemic brought changes to the way most companies do business, and the self-storage industry is no exception. One challenge to be addressed was how to continue to meet with co-workers and clients to exchange important information. With more people...

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29 Oct, 2020

What Are A Landlord's Obligations To Its Tenants During The COVID-19 Pandemic?

As we move into the fifth month of the pandemic, there remain conflicting signs of our future. Infections are rising, and deaths are mounting while research institutes and pharmaceutical companies race to find a cure through a vaccine. In the interim,...

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23 Sep, 2020

Pandemic Lien Sale Restrictions: Going Forward After Commercial Eviction Bans

The self-storage industry has not gone through the COVID-19 crisis unscathed, especially in regions where moratoriums on lien sales have prevented operators from evicting non-paying tenants to free up those units. The right to conduct lien sales was...

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15 Sep, 2020

Strategy Shift: Structuring Transactions In The COVID Era

2020 has ushered in a dramatically different landscape for not only the self-storage industry but the entire economy as well. As brokers, we may sometimes forget that our world of real estate transactions is quite unfamiliar to our clients when they...

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