Anita has returned to the office after weeks of working from home. To her manager’s surprise, she no longer exhibits her customary drive. She seems disengaged with her work and uninterested in customers.Robert continues to work from home since his...
Just as many employers are getting workers’ compensation premiums and related costs under control, the COVID pandemic is introducing new hazards to the regulatory terrain. While claims are increasing for mental distress and pandemic-related accidents,...
Natural disasters, COVID-19, and rising construction costs are proving to be the perfect storm, frustrating owners of new self-storage facilities under construction and those trying to rebuild their businesses following a season of disastrous storms and...
At the end of each year, we like to look back and analyze the past year to see what we can do to better help operators, and the past year has been interesting to say the least. Throughout the year, we have heard from operators regarding a wide variety...
In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an online platform to his auction business, but he hadn’t yet pulled the trigger.
“I lost a large client because they wanted to go online, so I was heading in...
As businesses suffer, including self-storage operations, there are some inevitable questions that apply to managing staff, especially those that have tested positive for the virus or are caring for family members that are sick. Further, as revenue...
The pandemic brought changes to the way most companies do business, and the self-storage industry is no exception. One challenge to be addressed was how to continue to meet with co-workers and clients to exchange important information. With more people...
As we move into the fifth month of the pandemic, there remain conflicting signs of our future. Infections are rising, and deaths are mounting while research institutes and pharmaceutical companies race to find a cure through a vaccine. In the interim,...
The self-storage industry has not gone through the COVID-19 crisis unscathed, especially in regions where moratoriums on lien sales have prevented operators from evicting non-paying tenants to free up those units. The right to conduct lien sales was...
2020 has ushered in a dramatically different landscape for not only the self-storage industry but the entire economy as well. As brokers, we may sometimes forget that our world of real estate transactions is quite unfamiliar to our clients when they...
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