XPS Solutions Unveils Enhanced MyStorPal App for Storage Operators

XPS Solutions, a leader in self-storage technology since 2000, is excited to announce the launch of the newly redesigned MyStorPal app. This updated version features a modern user interface, new tenant engagement tools, and expanded branding opportunities for storage operators. The app offers a seamless omnichannel experience, allowing tenants to manage their storage units, make payments, communicate with facility managers, and access personalized storage information—all in one convenient location.

With a fresh new look and enhanced functionality, the MyStorPal app now allows storage facility owners and operators to upload their own logos and branding elements into the platform. While not fully white-label, this local branding feature ensures that tenants see the facility’s identity whenever they log in, strengthening brand recognition and customer loyalty.

A Modernized Interface for a Seamless User Experience

The new MyStorPal app has been redesigned with a cleaner, more intuitive interface, making it easier than ever for tenants to access their accounts, stay informed, and communicate with their storage facility. From checking account details to reporting facility issues, the app streamlines the entire self-storage experience.

New Features for Enhanced Tenant Engagement & Facility Management

• Local Branding for Storage Facilities – Owners and operators can upload their logos and brand imagery into the app, ensuring that tenants see their facility’s branding and contact details every time they log in.
• Seamless Account Management & Payments – Tenants can view balances, access payment history, and make secure payments directly through the app.
• Report Issues / Direct Facility Communication – Tenants can report issues or concerns directly through the app, allowing for faster response times and improved customer service.
• Expanded Photo & Information Storage – Tenants can store more images and detailed records of their belongings within their unit, providing better organization and peace of mind.
• Storage Unit Details– Tenants have access to all of their information: unit size, facility information, and gate code access, making your facility easy and accessible.
• Initiate Move-Out Requests – Tenants can easily notify their facility when they plan to vacate, streamlining the move-out process.

Empowering Storage Facilities with an Omnichannel Solution

The MyStorPal app is part of XPS Solutions’ omnichannel approach to self-storage management, allowing tenants to interact with their facility directly through the app. This integration ensures a consistent and connected experience, enabling tenants to manage their accounts and access key services seamlessly from their mobile device or desktop.

By offering local branding opportunities, direct facility communication, and streamlined payment processing, MyStorPal helps storage operators maintain strong tenant relationships while also improving operational efficiency.

“With the updated MyStorPal app, we are providing storage operators with a powerful tool to enhance their customer experience while maintaining their facility’s unique branding,” said Andy Stavros, EVP at XPS Solutions. 

“Our goal was to blend modern technology with a seamless, intuitive experience that benefits both tenants and storage operators alike.”

Now Available for iOS and Android

The new MyStorPal app is now available for download or update on iOS and Android devices. Existing users will experience a smooth transition, while new users will enjoy an intuitive, feature-rich interface from the start.

To learn more about MyStorPal and how it benefits self-storage facilities and tenants, visit www.xpsusa.com.

Contact Information:

For more information about this partnership, please contact: marketing@xpsusa.com

About XPS Solutions

Founded in 2000, XPS Solutions is the self-storage industry’s leading provider of contact center and remote management services. From live video staffing to mobile app solutions, XPS delivers tailored tools and strategies that drive tenant engagement, improve occupancy, and enhance operational efficiency.