MyStorPal Expands Tenant Experience With Hummingbird Integration

XPS Solutions, the trusted technology partner in the self-storage industry since 2000, is excited to announce a major enhancement to the MyStorPal mobile app: seamless integration with Tenant Inc.’s Hummingbird Property Management Software (PMS). This new connection strengthens MyStorPal’s growing suite of tenant-facing tools, allowing operators to deliver a more transparent, convenient, and modern storage experience.

Connecting Operators and Tenants Through a Smarter Mobile Experience

The new Hummingbird PMS integration enables MyStorPal to synchronize tenant accounts, payments, move-out updates, alerts, and inventory details in real-time. This direct communication between systems ensures that tenants see accurate information the moment changes occur, all through an intuitive, easy-to-use mobile app.

For operators, the integration ensures that tenant actions, such as payments, unit updates, and messages, sync instantly with Hummingbird, creating a smoother and more accurate tenant experience without requiring additional work on the facility side.

Enhanced Tenant-Facing Features Now Fully Supported Through Hummingbird

MyStorPal’s redesigned interface gives tenants unprecedented control over their storage experience. With the new Hummingbird integration, these features are now fully powered by real-time data:

• Convenient Payment Solutions - Tenants can securely make payments 24/7 through MyStorPal. Every transaction is posted instantly in Hummingbird, giving both tenants and operators clear, up-to-date balances.
• Storage Unit Details - Through MyStorPal, tenants can view unit size, gate codes, and facility information, providing an omni-channel experience pulled directly from Hummingbird for complete accuracy.
• Tenant Inventory Management - The integration supports MyStorPal’s convenient inventory management feature, allowing tenants to catalog stored items with photos, text to track belongings, and maintain records with ease.
• Direct Communication With the Facility - Tenants can message the facility directly through MyStorPal. Every communication is logged and connected to the tenant record within Hummingbird.
• Move-Out and Account Updates - Move-out requests, account notifications, and facility alerts are now fully synchronized, providing a smoother experience for tenants and operators.
• Personalized Facility Branding - Operators can display branded imagery, color themes, and facility identification throughout the app, ensuring a professional and cohesive tenant experience.

A Unified Approach to Modern Tenant Support

“MyStorPal was built to give tenants more confidence, convenience, and clarity in how they manage their storage experience,” said John Traver, Chief Executive Officer at XPS Solutions. “This integration with Hummingbird takes that mission even further. It creates a connected ecosystem where operators maintain control and tenants enjoy a seamless, real-time mobile experience.”

Justin Paquin, Director of Product at Tenant Inc., echoed this sentiment, "Our work with XPS Solutions has always centered on removing friction for operators and their tenants. This integration builds on that mission by connecting MyStorPal and Hummingbird in a way that delivers a modern mobile experience for tenants and simpler workflows for on-site staff.”

The integration reinforces XPS Solutions’ and Tenant Inc.’s commitment to delivering tools that enhance visibility for operators while making storage management easier for customers.

Ready for Operators Today

The Hummingbird integration is now live and available for all MyStorPal users. Current XPS Solutions clients can activate the feature immediately or request a personalized demonstration to explore how it enhances both tenant engagement and operating efficiency.

Learn more at www.xpsusa.com

About XPS Solutions

Founded in 2000, XPS Solutions is the leading provider of contact center and remote management services in the self-storage industry. From innovative live video staffing to cutting-edge mobile app solutions like MyStorPal, XPS delivers game-changing tools that enhance tenant engagement, boost occupancy, and simplify operations for facility owners nationwide.

About Tenant Inc. 

Tenant Inc. is a technology company that offers a cloud-based, all-in-one vertical SaaS technology solution, purpose-built for the self-storage industry. Tenant Inc., provides a single platform of storage facility management software, storage rental websites, marketing, payment processing, data analytics, and other technology solutions that give self-storage operators everything they need to run their business efficiently across point of sale, operations, and online rentals. 

To learn more, please visit tenantinc.com.