• September 18, 2025

MSM Exclusives

MSM Exclusives

12 Feb, 2021

Just Give Me Your Price!

Perhaps the most frustrating call received by mangers is the person who just wants to shop your...

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12 Feb, 2021

Revenue Management: A Business Discipline, Not A Project

Everyone does pricing. Some do it by intuition, others do it in a more sophisticated way. Every...

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12 Feb, 2021

Making A Lasting And Positive First Impression

I attended a seminar last week that discussed trends in the real estate market for the...

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12 Feb, 2021

It’s What’s Inside That Counts

August is sort of a bittersweet month for me. It’s the time two of my kids are getting ready to...

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1 Mar, 2019

Automated Storage Facilities

Why They Aren’t A Myth If you’re unsure about embracing automated self-storage, here’s a...

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1 Feb, 2019

Why Automation Is The Way Of The Future

When I started Red Dot Storage, the business plan was pretty simple: acquire self-storage...

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1 Jan, 2019

Open Platforms Are Good For Everyone

When self-storage operators first started using technology it was in the form of PC software that...

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1 Nov, 2018

What Took Us Down … And May Save Us Today

By Devin S. Huber, Principal, The BSC Group As a mortgage broker specializing in self-storage, my...

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Noah Springer Family

1 Oct, 2018

Self-Storage Perspectives: Are Your Kids Ugly?

Before I had kids, I knew that mine would be the best looking, most polite, and smartest kids out...

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1 Sep, 2018

The Help Heroes Heal Campaign

Raising Funds For Wounded Warrior Charities Sherman Gillums, Jr. Throughout 2018, AZSA is...

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1 Aug, 2018

Reconsidering The College Rental

By Norm Shore, Director, Kayne Anderson Real Estate How many years have we heard that the college...

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1 Jun, 2018

The Times They Are A-Changin'!

Tom Garden – Owner of Syrasoft Management Software and co-owner of Catskill Self Storage in Leeds,...

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1 May, 2018

Storage Rent Growth Is Strong

by Jeffrey W. Adler, Yardi Systems, Inc. Storage rent growth is decelerating but still trending...

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1 Apr, 2018

Is Your Website Accessible To The Blind?

After the ruling in favor of a customer in the Gil v. Winn-Dixie case (Florida District Court),...

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1 Mar, 2018

“The future ain’t what it used to be.” –Yogi Berra

Joel Deis, vice president and regional manager, Marcus & Millichap – Seattle Office, and national...

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1 Feb, 2018

The Last Word: Self-Storage Trends To Watch For In 2018

Over the last 15 years, the self-storage industry evolved from a mom-and-pop investment class to a...

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1 Jan, 2018

Outselling Your Competition

Do you feel like there’s a self storage property on every corner? Or, you have had several large...

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1 Nov, 2017

Networking iIn The Self-Storage Community

By Nick Malagisi, SIOR, Managing Director/National Director Self-Storage of SVN Hardy Good, one of...

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1 Oct, 2017

The Importance Of Securing Every Unit Door

In today’s world of instant access to goods and services, we’ve all grown accustomed to a certain...

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1 Sep, 2017

Need Data?

Join Us In Arizona! Information is the key to success. Given the importance of that fact in our...

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1 Aug, 2017

Minding The One Percent

As industries evolve, the competition gets fiercer and the stakes become higher. The things that...

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1 Jun, 2017

Prospering While Managing Risk

As real estate and economic cycles go, things are usually fine, until they are not. The old adage...

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1 May, 2017

Why Offering Tenant Insurance Is Good Customer Service

James Appleton, Director of Sales, Publishing & Special Risk, MiniCo Insurance Agency, LLC ...

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1 Apr, 2017

Site Selection Insights

As the self-storage development cycle moves over the crest and onto the downward slope, the...

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1 Mar, 2017

Storage Emergencies

Helping Customers In Distress Upon recently returning to the U.S. from a vacation, I immediately...

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1 Jan, 2017

Navigating Change

In many respects, 2016 was another banner year for the self-storage industry. Transaction velocity...

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1 Nov, 2016

YLG And The Self-Storage Industry

A little over four years ago, the Young Leaders Group (YLG) was nothing more than an idea tossed...

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1 Oct, 2016

Remaining Relevant

It’s Time To Take Advantage Of Technology An “entrenched industry that is failing to recognize...

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1 Sep, 2016

Credit Card Surcharges

Storage operators have long experienced the anguish of the transaction fees charged by credit card...

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1 Aug, 2016

Training Is The Key To Tenant Insurance Success

Tenant insurance is one of the oldest insurance products in the self-storage industry. Once viewed...

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