• October 01, 2024

MSM Exclusives

Pete Frayser, Janus

28 Oct, 2024

The Last Word: Pete Frayser, Janus International Group

Combating Break-Ins In our industry, few issues can damage the reputation of a facility or brand...

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Chris Walls, Go Mini's

20 Oct, 2024

The Last Word: Chris Walls, CEO & President of Go Mini’s

In an era where urbanization and changing lifestyles have reshaped the way we live and work, the...

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Adam Pogoda

2 Aug, 2024

The Last Word: Adam Pogoda, Pogoda Companies

In April, I had the pleasure of writing MSM’s “Last Word” column, which appeared in May Messenger....

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Richard Allen, Elevate Structures

31 Jul, 2024

The Last Word: Richard Allen, President of Elevate Structures

When we gather at trade shows, the atmosphere reminds me of the deep camaraderie that defines our...

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Kelly Gallacher

10 Jun, 2024

Remote Management: A Snail’s Pace Of Acceptance

In the year 2000, a not so well-known revenue option came to the forefront of the self-storage...

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Harry Sleighl

25 Mar, 2024

The Last Word: Harry Sleighel, Chairman of Michaels Wilder

Many of us are seeking ways to bring in new revenue, but it’s so important to consider all aspects...

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Noah Springer Extra Space

28 Feb, 2024

The Last Word: Noah Springer, Extra Space Storage

As kids, we all look forward to the future—to see what is coming and when.The older I get, the...

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Mike Burnam, Storagemart

16 Feb, 2024

The Last Word: Mike Burnam, CIO & President of StorageMart

It’s odd that I ever get the “last word,” especially at my house, so I guess it is apropos that...

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Arlen Nordhagen NSA

20 Dec, 2023

RM Isn't Right: Arlen D. Nordhagen, Founder & Vice Chairman, NSA

We’ve all heard the hype about how the latest and greatest revenue management (RM) system can...

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Steve Mirabito StoragePro

30 Nov, 2023

Are Rent Caps Coming? Steve Mirabito, President of StoragePRO, Weighs In

I fear our industry faces a potentially existential public relations and business threat caused by...

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Economic woes for self storage

23 May, 2023

Ensuring Your Success in Any Economy

Having been in the self-storage industry for over 26 years, spanning through multiple economic...

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covid impacts self storage

29 Sep, 2021

Rental Rate Pressures During COVID-19

Unfortunately, as we sit here today, the COVID-19 pandemic is far from over. As a result, issues...

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self storage resiliency

10 May, 2021

The Resiliency Of The Self-Storage Industry

Over the last year, through a massive public health crisis and a distressed economy, the...

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24 Mar, 2021

Upholding The Golden Rule

By Donald Jones, president of Donald Jones Consulting & Services LLC “Do unto others …” or “Treat...

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24 Mar, 2021

Persevering In A Pandemic

By Michael Baillargeon, Senior Vice President, Operations, Store Space By now, all of us in the...

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24 Mar, 2021

Streamlining Development

Virtual Cost Savings, Productivity, And Projections By David Meinecke, Vice President of Jordan...

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24 Mar, 2021

Re-opening Your Business During COVID-19

By J. Ashley Oblinger, Esq., Associate Attorney, Weissmann Zucker Euster Morochnik & Garber P.C. ...

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24 Mar, 2021

Running 100 Miles Is A Lot Like Starting A Business

By Rod Bolls, founder and CEO of Boxwell, LLC There are some things that are commonly considered...

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24 Mar, 2021

Recognizing The Warning Signs Of Oversupplied Markets

By Monty Spencer, CEO, The Storage Acquisition Group A developer builds a new storage facility in...

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24 Mar, 2021

In the Limelight

By Tim Hobin, Executive Vice President – Real Estate, The William Warren Group, Inc. As I write...

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24 Mar, 2021

Technology And The Manager

By Andy Kelly, Principal and Broker of A B Kelly Realty, LLC (Self Storage and Commercial Property...

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24 Mar, 2021

Enjoy The Ride!

By John H. Gilliland, president and CEO of Investment Real Estate, LLC Remember where we were 10...

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12 Feb, 2021

Leveraging Technology: Customer Experience Is King

In the past, to find a self-storage unit you would: Ask some friends or family, Look it up in the...

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12 Feb, 2021

The $10 Rule Maximizing Your Self-Storage Profits

Over my 20-plus years in the self-storage industry, I’ve heard the phrase “three mile” quite a...

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12 Feb, 2021

The New "Cash" Laws Impacting "Cashless" Self-Storage Operations

Over the last five years, as the use of technology has blossomed in the self-storage industry,...

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12 Feb, 2021

Just Give Me Your Price!

Perhaps the most frustrating call received by mangers is the person who just wants to shop your...

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12 Feb, 2021

Revenue Management: A Business Discipline, Not A Project

Everyone does pricing. Some do it by intuition, others do it in a more sophisticated way. Every...

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12 Feb, 2021

Making A Lasting And Positive First Impression

I attended a seminar last week that discussed trends in the real estate market for the...

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12 Feb, 2021

It’s What’s Inside That Counts

August is sort of a bittersweet month for me. It’s the time two of my kids are getting ready to...

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1 Mar, 2019

Automated Storage Facilities

Why They Aren’t A Myth If you’re unsure about embracing automated self-storage, here’s a...

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