SiteLink Surpasses 10,000 Customers

Posted by MiniCo on Aug 20, 2012 12:00:00 AM

SiteLink Surpasses 10,000 Customers

SiteLink, the leading software for self-storage and portable storage, celebrates another milestone by announcing its 10,000th customer, Sarasota, FL-based Hide-Away Storage. Hide-Away Storage has been using SiteLink Web Edition to operate more than 10 facilities since May 2010.

“We are ecstatic Hide-Away Storage chose SiteLink and has since become such an important part of our company,” said Markus Hecker, SiteLink’s COO. “We continue to grow Web Edition every month and lower the cost of owning software by eliminating bundled services.”

Customers embrace the constant flow of new features in SiteLink Web Edition’s automatic live updates. Turning feedback from customers such as Hide-Away Storage into new functions has been a hallmark of SiteLink’s customer service. Quality products and customer service has resulted in numerous awards including Inside Self-Storage’s coveted “Best of Business – Management Software” for two years in a row.

“Web Edition’s rate management, reporting and lead tracking have transformed our operation,” said Steve Wilson, Hide-Away Storage’s president. “Web Edition’s CRM features help us to win the battle of converting leads to rentals and make the difference between making and losing a sale.”

Owners save with Web Edition because they have a choice in partner vendors such as call centers and credit card processors. SiteLink does not bundle or lock owners into single service providers. Owners shop for the lowest rate and best service instead.

Recent integrations include SMS text messaging, electronic lease management using DocuSign and reporting on mobile devices.

“Storage operators demand ever-more value from their management software,” said Jim Ferguson, SiteLink’s VP of marketing. “SiteLink delivers as we continually add more partner vendors, raise the level of integrations and increase profits for owners. Storage operators are beginning to understand the added cost of bundled, all-in-one services and recognize the value in choosing from competing partners such as credit card processors and call centers.”

About SiteLink:

With more than 5,500 installations worldwide, SiteLink Web Edition is one of the most popular software programs in the self-storage industry. Quality service, continuous updates and user-friendliness have made Web Edition a favorite of single- and multi-store operators alike.

Regular, automatic live updates deliver new features and technologies such as the electronic signature capture and document storage using DocuSign. More than 70 of the top 100 operators run Web Edition today. Web Edition is highly scalable and easy to deploy. At no additional charge, Web Edition integrates with other platforms such as smart phones, websites, listing services, INSOMNIAC KIOSKS and central mail providers. Powerful features like revenue management, integrated CRM, email and recently added text messaging allow users to grow revenue and lower the cost of owning software.

SMD Software – SiteLink will exhibit at the SSA Fall Conference & Trade Show on September 5 in Las Vegas, NV and co-host the SBOA’s Cocktail Reception on Thursday, September 6 at Cesar’s Palace.