• September 29, 2023

7 Aug, 2023

Look Who's Talking – Chris Betteridge, Deans & Homer

Within the retail industry, protection plans are not new. It’s likely that a sales associate or online shopping cart has prompted you to purchase a protection plan for anything from a television to a carpet scrubber. These protection plans, which vary...

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3 Jul, 2023

Look Who's Talking–Mike Jobb, Canam Self Storage Development

Eighteen years ago, Mike Jobb, owner of Ontario-based Canam Self Storage, was getting his first taste of self-storage development with his father, Sheldon Jobb. Together they built a portfolio of four properties called SelfstorageCo. The father-son duo...

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1 Jun, 2023

Look Who’s Talking – Mason Levy, CEO of swivl | Mini-Storage Messenger

On Nov. 30, 2022, OpenAI launched a prototype of ChatGPT, a large language model (LLM) that generates human-like responses to questions and statements known as “utterances.” Within two months, ChatGPT had reached 100 million users. Then, on March 21,...

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18 Apr, 2023

Look Who’s Talking – Lauri Longstrom-Henderson, Director of Sales and Marketing for Mini-Storage

Lauri Longstrom-Henderson was quite happy being semi-retired after many years in the self-storage industry. And then she received a call from Mini-Storage Messenger Publisher poppy Behrens asking her to come back as the Director of Sales & Marketing...

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7 Mar, 2023

Look Who’s Talking – Travis M. Morrow, CEO of Storelocal® Media Corporation

In this digital age, when we have an overabundance of free information at our fingertips, why do people spend their hard-earned money on magazine subscriptions? The answer is content. That may seem straightforward on the surface, but anyone who has read...

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20 Dec, 2022

Look Who’s Talking – Nicole Posten-Thompson, RA, owner/architect, On Point Architecture 

What do you get when you give a young girl a tub of Legos and a blank drawing pad? A future architect. 

It’s not every day that a fifth grader, at the ripe old age of 11, recognizes their perfect profession through an introduction to a vocation. But...

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8 Nov, 2022

Look Who’s Talking – Terry Campbell, CEO, Copper Storage Solutions

It’s no secret that 2021 was a difficult year for employers. Besides ever-increasing wage expectations, ongoing COVID-19 safety protocols, and shifting work environments, more than 47 million American employees quit their jobs for seemingly greener...

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9 Aug, 2022

Look Who’s Talking – Rachel Parham, President of Noah’s Ark Development

Heading into the fourth quarter, it’s safe to say that 2021 has been a fairly profitable year for the self-storage industry. Rental rates at facilities across the country have rebounded, investment capital is plentiful, and new development is on the...

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5 Jul, 2022

Look Who’s Talking – Bruce Jordan, AIA, president, Jordan Architects Inc.

Do you remember when self-storage facilities were basic? In the industry’s infancy, they consisted of rows of single-story metal “sheds” with roll-up doors surrounded by a chain link fence. The rental offices were plain, resembling gas stations of the...

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5 Jul, 2022

Look Who’s Talking – Tron Jordheim, founder of the Self Storage Hawaii unConference

There’s an old proverb that “all work and no play makes Jack a dull boy.” Nevertheless, according to the U.S. Travel Association, that all-to-familiar saying doesn’t dissuade more than half of Americans from leaving vacation days unused each year....

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28 May, 2021

Look Who’s Talking – Tron Jordheim, Managing Partner of Self Storage Strategies and the Host fo the Self Storage Hawai’i unConference

Thirteen years ago, during the tail-end of the Great Recession, the self-storage industry was doing its best to weather the economic storm that distressed the financial markets as well as the banking and real estate industries. Though the asset class...

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4 May, 2021

Look Who’s Talking – Ramey Jackson, CEO, Janus International Group

There’s no denying that technology is here to stay. It has become a permanent part of our daily lives, and every day there are new advancements that etch it deeper into our way of life.

To be sure, it is impossible for most people nowadays to envision...

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24 Mar, 2021

The Last Word Heath Mulkey, Owner, Storage Structures

Thankful

My “last word” should most definitely be thankful. I have so very much for which to be thankful. I started in the storage industry not long after my 21st birthday, so I have grown up while working as a vendor in the self-storage industry....

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24 Mar, 2021

Look Who’s Talking – Michael Baillargeon, senior vice president of operations at Store Space

By Erica Shatzer

September is here. Autumn is upon us, but unlike the leaves on the trees, concerns about COVID-19 have not yet withered. Masks are still required in public in many areas across the nation. Social distancing and proper sanitation remain...

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24 Mar, 2021

Look Who’s Talking – Caesar Wright, president, Mako Steel

By Erica Shatzer

When COVID-19 first became a concern in the United States, many Americans canceled or postponed their vacations due to government enforced stay-at-home orders and the mandated closures of numerous forms of entertainment. However, those...

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24 Mar, 2021

May LWT – Anne Mari DeCoster, COO, Storelocal

By Erica Shatzer

Though spring is the season for growth and rebirth in nature, as well as a time when people tend to tackle renovations and maintenance projects, COVID-19 has forced many businesses across the country to focus on maintaining productivity...

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24 Mar, 2021

Look Who’s Talking – Lonnie Bickford, owner/operator of Appletree Storage and founder and president of StorageAuctions.com

By Erica Shatzer

Throughout the global COVID-19 pandemic, the self-storage facilities across the country that were deemed an essential business by their states made necessary changes to their operations to adhere to CDC guidelines, as well as mandates...

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24 Mar, 2021

Look Who’s Talking – Marc M. Smith, president, Personal Mini Storage

By Erica Shatzer

We are more than halfway through this unpredictable year, and plenty of reports indicate that the self-storage industry has managed to outshine other types of commercial real estate. But although the asset class has been repeatedly...

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24 Mar, 2021

Look Who’s Talking – Ann Parham, CEO and President of Joshua Management

By Erica Shatzer

In March, no one could have predicted that COVID-19 would be an ongoing issue and topic of discussion in November. Even though we are growing more accustomed to the “new normal” each passing day, with face masks becoming more of a...

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24 Mar, 2021

Look Who’s Talking – M. Anne Ballard, president of training, marketing, and developmental services, Universal Storage Group

By Erica Shatzer

The year is 2020, and self-storage facilities built during the development cycle before the Great Recession are either two decades old or close to that 20-year milestone. Twenty years really isn’t a long time for an edifice to be...

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24 Mar, 2021

Look Who’s Talking - Keith Johnson, vice president of business development, CT Darnell Construction

By Erica Shatzer

At the start of the COVID-19 pandemic, self-storage construction came to an abrupt halt in numerous states across the nation. In other states, development dramatically decelerated slowed down as a result of CDC guidelines and...

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24 Mar, 2021

Look Who’s Talking – Wayne Woolsey, president, Kiwi II Construction, Inc.

By Erica Shatzer

The new year has arrived, but many self-storage professionals are waiting with bated breath to see if this drawn-out development cycle will finally end. This is especially true of owners and operators in oversupplied markets.

...

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24 Mar, 2021

Look Who’s Talking – Kathleen Ruddy, CEO, St. Baldrick’s Foundation

By Erica Shatzer

Within the time it took you to reach this page in this magazine, at least one child in this world received a life-altering cancer diagnosis. Actually, the sad reality is that a child is diagnosed with cancer every two minutes. This...

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19 Mar, 2021

Look Who’s Talking: Steve Hajewski, Marketing Manager, Trachte Building Systems

Despite several years of substantial ground-up development, demand for self-storage remains strong in many markets across the United States thanks to shifts in lifestyles that generate a need for storage space outside the home and/or office such as...

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5 Mar, 2021

Look Who's Talking: Rod Bolls, Founder of Boxwell

While there are indicators that the current development cycle is finally losing momentum, the effects of new supply can be far reaching and potentially long lasting. In fact, the increased competition has already left many self-storage owners and...

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12 Feb, 2021

Look Who’s Talking – Steven Ciemcioch, President of Warehouse Anywhere, a Life Storage company

Technology and the internet have nearly made waiting a thing of the past. Instead of using “snail mail” for correspondence, one can simply and instantly send messages to anyone anywhere via email or text. Rather than interact with a bank teller,...

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12 Feb, 2021

Look Who’s Talking – Robert Kubicek, Principal, RKAA Architects, Inc.

Although the current development cycle has begun to slow down, there are still plenty of investors seeking to place money into the self-storage sector. With pockets of opportunities across the country, especially in secondary markets that are...

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12 Feb, 2021

Look Who’s Talking – Douglas Kotelly, Chief Investment Officer of Prime Group Holdings, LLC

It’s already the second month of the new year, but hopefully your New Year’s resolutions—both professional and personal—have not fallen to the wayside. Although personal goals and professional objectives will undoubtedly vary, they both tend to share...

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12 Feb, 2021

Look Who’s Talking – Peter Allen, CTO, Lockerfox

Over the past several years, state self-storage associations across the country, along with the national Self Storage Association, have been tirelessly lobbying for the modernization of archaic lien laws. The associations’ legislative efforts include...

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12 Feb, 2021

Look Who’s Talking – Chuck Gordon, CEO of SpareFoot, SiteLink, and storEDGE

Despite being at the tail end of a development cycle, the self-storage industry experienced a significant uptick of new supply in 2018. Similar to 2017, many markets across the country were inundated with additional ground-up facilities and infill...

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