StorSafe And StoreEase Roll Out Virtual Solution

Posted by Modern Storage Media on Aug 16, 2024 1:57:16 PM

StorSafe Self Storage has announced an expanded partnership with StoreEase Virtual Management, installing the company's Full Virtual Solution at three of its locations. This is not the first collaboration between the two companies; earlier this year, StorSafe integrated StoreEase Virtual Management’s call center software into all 28 of its facilities, increasing customer move-ins across the entire portfolio in Q2 2024.

 

“We are thrilled with the positive impact that StoreEase’s call center software has had on our operations,” said Kelli Kosmatka, CTO at StorSafe Self Storage. “The enhanced efficiency and customer satisfaction have exceeded our expectations. We are now eagerly moving forward with the Full Virtual Solution, confident that it will bring transformative improvements across our entire portfolio.”

 

“We are excited to add StorSafe to our growing list of top operators who are transforming their operations with our Virtual Management Solution,” said Josh Boyd, CEO of StoreEase. “With over 235 properties on our platform currently, our ability to leverage enormous data and advance our technology stack will only propel our partners’ performance from here.”

 

The Full Virtual Solution includes:
  • Advanced virtual management software
  • Real-time analytics
  • Integrated customer support capabilities

 

According to a company press release, StorSafe’s strategy is to progressively implement this solution across their portfolio, ensuring a seamless transition and marking a new era of efficiency and customer-centric service in the self-storage sector.

 

For more information about StorSafe Self Storage and their new virtual management initiatives, please visit http://www.storsafe.com. For more about StoreEase, visit https://www.storeease.com.