In a booming economy, expendable income...
There are a few simple “secrets” to being a successful self-storage operator. The first is that everything you ever wanted to know about running your...
Anyone who has developed any type of real estate, especially in Western States like California, Arizona, Nevada and Colorado, has suffered the...
The question of “abandonment” of stored property is challenging in the self-storage industry. Tenants move in and out of their units on a daily...
It is crucial that a self-storage owner takes all the appropriate steps when advised that a tenant is bankrupt. Handling this matter properly will...
The issue of towing at self-storage facilities must be broken down into two very separate areas. The first concerns a tenant who has a lease to store...
I have to start out by saying….I love dogs! I can’t remember a time in my life that I didn’t have a dog and I understand the beauty and...
Much has been discussed recently about the growth of technology to manage the shift towards “unmanned” facilities or “contactless” self-storage....
A manager of a facility accidentally clicks on a malware link embedded in a fraudulent e-mail (phishing); a third-party hacker penetrates the...
The Fair Debt Collection Practices Act (FDCPA) was enacted in 1978 to protect consumers from abuse by debt collectors. The FDCPA defines a debt...
It is exciting to see the self-storage industry evolve to capture the growth of available technology to enhance the customer experience while...
Self-storage rental agreements are very clear that owners and operators do not assume bailment for the property being stored by tenants at the...
Mold is a naturally occurring condition arising from moisture. In self-storage, that moisture can arise from a defect in the ventilation of the...
The self-storage market has been valued globally at over $40 billion. As part of the industry’s growth and expanded use of technology to operate...
A self-storage facility, like all businesses, is subject to the risk of dissatisfied customers. Unfortunately, with the use of social media, the...
Unfortunately, as we sit here today, the COVID-19 pandemic is far from over. As a result, issues that many self-storage operators had thought were...
The question of whether an employer can restrict their employees from bringing guns into the workplace has continued to be a challenging issue...
Over the last year, through a massive public health crisis and a distressed economy, the self-storage industry has once again shown its resolute...
At the end of each year, we like to look back and analyze the past year to see what we can do to better help operators, and the past year has been...
It is inevitable that disputes will occur between self-storage tenants and facility operators. Those disputes can range from alleged property loss...
As we move into the fifth month of the pandemic, there remain conflicting signs of our future. Infections are rising, and deaths are mounting while...
Regular maintenance on leased real estate is a topic that affects all property owners and managers. Although budgets are often drafted to consider...
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