CallPotential set to power KO Storage's 200+ facilities
CallPotential has been selected by self-storage operator KO Storage (KO) to power their internal call center operations. The strategic partnership will enable KO to leverage the full potential of CallPotential's suite through its integration with storEDGE facility management software.
KO Storage, which spans 24 states with 200+ facilities, will now leverage CallPotential's technology to streamline its operations and amplify its customer-centric approach.
"After months of vetting CallPotential’s software, the driving decision was the recent unity of CallPotential with Storable," says Charles Gardiner, President of KO Storage. "Storable’s storEDGE has played a crucial role in our scalability, and we’re excited to elevate even further with CallPotential’s continued innovation and unified contact center solutions.”
“We’re looking forward to working with KO to transform their tenant communication and operations” says CallPotential Founder and President, Phil Murphy. “We’re seeing more and more operators realize the value that a unified contact center can present, and even further through CallPotential’s deep integration with industry-leading facility management systems."
The CallPotential-storEDGE integration offers seamless and comprehensive insights that empower self-storage operators with enhanced customer management, communication, and operational efficiency. This synergy aligns perfectly with KO Storage's commitment to delivering superior service to its customers.
Read more exclusive coverage on CallPotential on MSM.
More Content
Popular Posts
The self storage industry is in a precarious...
Joe Shoen, CEO of U-Haul, has had enough.
Like its name implies, Surprise, Ariz., a...
There are an estimated 700,000 hotels in the...
National Storage Affiliates Trust (NSA), the...
In a booming economy, expendable income...
The question of “abandonment” of stored...
Self-storage operators wear a lot of hats....
Boat and RV storage has morphed and...
Self-storage is not an industry that is...
Recent Posts
All eyes in the self-storage industry are on...
Salespeople are getting older. Buyers are...
In the early 2000s, a young California...
What would you say is the most important...
When Germantown High School in Gluckstadt,...