Self-storage has long been a familiar and generally accepted component of the commercial real...
Much has already been discussed on the new laws in the City of New York that now require self...
The phrase “click to cancel” has become shorthand for a growing body of consumer-protection laws...
It began with a handful of consumer complaints and quickly snowballed, as the city’s Department of...
It’s the kind of incident that shakes self-storage owners and their employees to the core. In early...
We live in the future now. Everything’s online: Swipe right to find a date, scan a QR code at...
In recent years, advances in data analytics and artificial intelligence have transformed how prices...
Some recent lower court decisions have been released which demonstrate support for the approach...
Despite widespread adoption of modern security tools such as smart locks and access control...
SHYSTERS SHACKLED | San Francisco, CA (10/24/25) A large-scale organizedretail theft and...
Senate Bill 709 (SB709) has many in the self-storage industry on high alert. This rent control...
Self-storage remains in the crosshairs of some city officials. Due to concerns over aesthetics,...
There are a few simple “secrets” to being a successful self-storage operator. The first is that...
Joe Shoen has had enough.
Mack walks into your front office and says he wants to rent a storage unit, but he asks if you’re...
Thousands of atoms can be contained in an electric vehicle battery pack. If just one becomes...
"It was one of my first shifts as a new captain. I remember it well. We caught a call around...
Joe Shoen, CEO of U-Haul, has had enough.
When a disgruntled employee opened fire at a small Philadelphia-area business earlier this year,...
Anyone who has developed any type of real estate, especially in Western States like California,...
Crime continues to plague self-storage facilities on a national level. While some in the industry...
Self-storage operators wear a lot of hats. On any given day, they may play the part of customer...
Junk fees, also known as hidden fees or drip pricing, are under attack across a wide variety of...
The question of “abandonment” of stored property is challenging in the self-storage industry....
It is crucial that a self-storage owner takes all the appropriate steps when advised that a tenant...
The issue of towing at self-storage facilities must be broken down into two very separate areas....
I have to start out by saying….I love dogs! I can’t remember a time in my life that I didn’t have...
Much has been discussed recently about the growth of technology to manage the shift towards...
A manager of a facility accidentally clicks on a malware link embedded in a fraudulent e-mail...
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This interview is from July 24, 2024.
Joe Shoen has had enough.
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