SiteLink Integrates with OpenTech’s INSOMNIAC CIA Cloud Access Control

Posted by Danielle Lachenauer on Sep 19, 2018 12:00:00 AM

SiteLink Integrates with OpenTech’s INSOMNIAC CIA Cloud Access

Cloud-based access control streamlines gate management

Raleigh, N.C. September 19, 2018

— SiteLink, the global leader in cloud-based
software and payment processing for storage operations of all sizes, is pleased to
announce a new and seamless software integration with OpenTech Alliance
INSOMNIAC Centralized Intelligent Access (CIA) gate access solution. This
industry-first partnership delivers smooth, reliable 24/7 gate control to owners and
operators via secure, flexible cloud-based infrastructure.


  • SiteLink management software plus INSOMNIAC CIA cloud-based access
    eliminates dependence on local, PC-based gate software
  • Gate access functions performed seamlessly right in SiteLink anytime, anywhere
  • SiteLink primed to incorporate new gate technologies from all Marketplace
    partners as they become available

Next-level, hassle-free gate access is here

With the gate or entry system software no longer running on the computer at a storage
location, potential issues such as power outages and computer crashes are no longer in
the picture. Cloud-based access systems can operate without PCs at the store by
communicating with the SiteLink cloud via the SiteLink API. In addition, CIA Access
Control is designed to incorporate the latest encryption and token-based technologies
for all communications, offering superior security and therefore peace of mind to owners
and tenants.

“Evolution of access systems into the cloud is a natural trend that follows management
software and self-storage technology as a whole,” said Markus Hecker, SiteLink’s Chief
Client Advocate. “With CIA’s API now communicating directly with SiteLink’s
cloud-based management software, owners enjoy the most sophisticated option for their
access control. We are excited to integrate our cloud systems to deliver flexibility and
security to owners and tenants. It really is a win-win for everyone.”

Operations performed directly in SiteLink

With this first integration release, property managers and owners can seamlessly
perform access control functions directly inside of SiteLink – new rentals, move-outs,
change access codes, lockout delinquent customers, make edits, updates, as well as
the ability to transfer units and tenants – without the need for multiple programs. Status
updates are always in real-time. For example, with no need to wait for separate gate
software to receive updates, delinquent tenants who make a payment can access their
units faster.

“We’re extremely excited about this new integration,” said Jon Loftin, VP & OpenTech
Internet of Everything (IoE) Product Owner. “It’s a simple yet high-tech solution that
resolves many of the pain points we hear about in the self-storage industry, and we are
proud to be part of this innovation.”

Ready for the future

SiteLink continues to invest in features and technology that deliver more options and
flexibility to customers. SiteLink’s architecture is in place and ready to accommodate
upcoming gate technologies as they become available. Other cloud-access integrations
for SiteLink Marketplace partners, such as SpiderDoor and BearBox, were available
earlier this year.


About SiteLink

Founded in Raleigh, North Carolina in 1996, SiteLink leads the industry in cloud-based
and Windows self-storage management software globally, and built-in, in-house
payment processing . Client base feedback, the industry’s largest, and continued
innovation result in the fastest, fewest clicks and most modern interface. Profit tools,
integrations, quality service and regular updates make SiteLink the favorite of single and
multi-store operators, including most top 100 operators. Stores with fewer than 250
units enjoy special bundle pricing . As the leader in website integration and payment
processing, SiteLink offers online marketing, reservations, rentals and payment
solutions. Built-in electronic signature and document management , TOTAL CRM,
revenue management, TeleTracker phone integration and text messaging boost profits.
More than fifty SiteLink Marketplace partners like web designers, call centers, kiosks,
insurance, access systems and listing services deliver tighter integrations with SiteLink
vs. other software. PCI Level 1 & SOC 1 Type II Certifications and industry-first
OneSupport deliver software and payment processing support under one roof.

About OpenTech Alliance

OpenTech Alliance, Inc. is the leading developer of innovative technology solutions for
the self storage industry. The company’s products and services include the
INSOMNIAC line of self serve Kiosks, INSOMNIAC Live! call center services,
INSOMNIAC CIA access control systems, INSOMNIAC Online storage reservations,
and the online storage auctions website. OpenTech solutions
are designed to improve the customer experience, reduce operating costs and increase
revenues for self-storage facilities.

Media Contact

Chuck Vion, Marketing Director
3301 Atlantic Avenue, Raleigh, NC 27604
Office: (919) 865-0798