Self Storage News & Announcements | Modern Storage Media

The Storage Agency & StorageReach Partner On Customer Reviews

Written by MSM | Sep 29, 2025 3:04:58 PM

The Storage Agency (TSA), a leading self-storage marketing firm, has announced a strategic partnership with StorageReach, an automated review generation platform tailored for the self-storage industry. This collaboration aims to enhance TSA's clients' online presence by streamlining the collection of customer reviews, a critical factor in today's digital marketplace.

 

"Online reviews - Google Reviews in particular - are pivotal in ranking well in organic search results and influencing consumer decisions, especially in the self-storage sector," said Tyler Suchman, founder of The Storage Agency. "By integrating StorageReach's automated system, we're empowering our clients to efficiently gather authentic feedback, thereby boosting their facilities' credibility and visibility."

 

StorageReach's platform seamlessly integrates with major facility management systems, automatically prompting tenants for reviews during key interactions such as move-ins and move-outs. This automation not only increases the volume of reviews but also ensures timely and relevant feedback. "We're thrilled to collaborate with The Storage Agency," said Kale Leavitt, CEO and Co-owner of StorageReach. "Our shared commitment to leveraging technology for operational excellence makes this partnership a natural fit. Together, we're setting new standards for reputation management in the self-storage industry at a price-point that is accessible to even the smallest of owner-operators."

 

This partnership underscores The Storage Agency's dedication to providing innovative solutions that drive measurable results for self-storage operators. By harnessing the power of automated review generation, TSA clients can expect improved online visibility, increased customer trust, and ultimately, higher occupancy rates.

 

About The Storage Agency

The Storage Agency specializes in marketing solutions for self-storage owner-operators, offering services that range from digital advertising to local search optimization. With decades of combined experience in web marketing and commercial real estate, TSA is committed to helping storage facilities thrive in a competitive market.

 

About StorageReach

StorageReach is an automated platform designed to help self-storage owners and operators boost their online visibility through seamless review generation and management. By integrating with existing facility management systems, StorageReach simplifies the process of collecting customer feedback, enhancing facilities' reputations and search engine rankings.