Self Storage News & Announcements | Modern Storage Media

SpiderDoor Introduces AI Virtual Assistant SpiderCall

Written by MSM | Oct 10, 2025 3:49:00 PM

SpiderDoor has released its new AI/virtual call assistant, SpiderCall. SpiderCall answers calls at self-storage facilities 24/7. The “AI Agent” also handles payments. 

 

According to an email from SpiderDoor, “When every call is answered by an AI agent, your profitability increases. That doesn’t mean live agents aren’t important—every storage facility still needs real people for certain situations. But many calls, like providing a gate code or taking a payment, can be handled automatically before a live person ever answers.”

 

SpiderCall reduces customer wait time and labor costs. With SpiderDoor, you only pay for the calls your personal AI agent actually answers, making it simple, efficient, and cost-effective. 

 

Here are some of SpiderCall’s benefits and capabilities: 

  • Answer calls 24/7, even when you're off-site or after hours
  • Handle routine questions about hours, units, and pricing instantly
  • Process payments on the spot over the phone or automated link is sent to caller
  • Provides unit availability and pricing (Certain management software)
  • Captures potential renters name, email and telephone number and provides that to your human agent to complete rental
  • You add FAQ answers and our AI agent does the magic from there
  • Free up your team to focus on tasks that need a human touch
  • AI agent can carry on a conversation in Spanish

For more details, email Support@Spiderdoor.com, call (205) 821-6000, or visit www.spiderdoor.com.