Get the upscale look of traditional windows without the added cost, maintenance, or security considerations of functional glass. Discover how faux windows can transform your facility's exterior, enhance curb appeal, and deliver a modern architectural look while keeping renovation costs in check.

• Enhance curb appeal with the appearance of traditional windows at a lower cost.
• Create a modern, upscale exterior that strengthens your facility's brand.
• Reduce maintenance and security concerns associated with functional glass.
• Explore cost-effective ways to incorporate faux windows into new construction and facility renovations.

Construction and land costs have surged 25-40% in recent years, and developers are challenged to maintain Class A quality while controlling budgets. This roundtable covers how smart design and efficient planning can reduce total project costs by 10-30% when developing an RV and boat storage facility.

Who should attend: Self storage owners, developers and general contractors

Overall self storage pricing, long lead items, budgeting for financing, and more

Who should attend: Owners, Developers, and design professionals.

Importance of Selecting a General Contractor Early in Construction

Who should attend: Owners/Developers

With boat and RV ownership continuing to grow, demand for secure, purpose-built storage facilities has created significant opportunities for developers and property owners. Successfully developing these projects, however, requires careful planning and an understanding of the unique design, construction, and operational considerations that set them apart from traditional self-storage facilities. Making informed decisions early in the development process can help reduce construction costs, avoid expensive mistakes, and maximize long-term revenue potential. Drawing on more than 20 years of experience designing and constructing RV and boat storage projects, the presenter will share practical lessons learned, common pitfalls to avoid, and proven strategies for delivering successful projects. Attendees will leave with actionable insights to help plan, build, and position their facilities for long-term profitability and success.

Who should attend: Owners, developers, and decision makers

Topic coming soon.

Topic coming soon.

Discover how relocatable storage can turn underperforming areas, such as excess parking, unused land, or other low-revenue space, into productive, rentable square footage. This roundtable will explore how operators can expand efficiently while maintaining the look and feel of traditional storage and potentially benefiting from favorable tax treatment.

• Transform low-rent or idle space into higher-revenue-generating storage units
• Add rentable square footage without the cost and complexity of traditional foundations and, where permitted, with a streamlined approval process
• Explore potential tax advantages that may help improve project economics and accelerate ROI
• Maintain a cohesive, traditional self-storage appearance while maximizing the property's revenue potential

The best self-storage facilities often trade before they're ever marketed, and they tend to go to the same short list of buyers. That's not luck or the deepest pockets; it's how a fragmented, relationship-driven market actually works. For a private seller, a broker's most valuable promise isn't the highest bid; it's certainty of close.

This roundtable digs into how buyers earn a spot at the top of a broker's call list: signaling certainty of close, being the easiest buyer on a broker's desk, walking into a deal already knowing the submarket cold, and closing on-market deals to earn the off-market looks. Come ready to share what's worked (and what's backfired) in your own markets.

Who should attend: Buyers and investors who compete for self-storage deals: private and individual investors, owner-operators, regional operators growing through acquisition, and acquisitions professionals at funds and family offices. Brokers are welcome too.

Self-Storage Development / Finance - A discussion on development and financing in today's market.

Who should attend: Owners, operators, developers, and investors.

A Roundtable on Value, Exit Strategy & Navigating the Transaction

Who should attend: Owners, Field Leadership

Topic coming soon.

Topic coming soon.

Topic coming soon.

Smart locks offer self-storage owner-operators opportunities to generate revenue beyond traditional rental income. Explore how industry leading smart locking solutions compare with standalone motion sensors and how operators can leverage premium pricing, technology fees, operational efficiencies, and enhanced security to maximize profitability.

• Generate incremental revenue through premium rental rates and technology fees.
• Compare smart locks with standalone motion sensors: installation, capabilities, revenue potential, and long-term value.
• Reduce operating costs through automated rentals, delinquency management, and overlocking.
• Unlock additional revenue opportunities through tenant insurance programs.
• Maximize rental opportunities with after-hours move-ins and usage-based pricing.

Self-storage is being reshaped by three forces at once, and every operator is feeling at least one of them. Occupancy: new move-ins have slowed compared to past growth years, street rates continue to fall, and the gap between advertised and achieved rates neared 19% at the end of 2025. AI: from call handling to pricing to the AI assistants renters now use to find storage, automation is moving from a buzzword to a budget line item. Consolidation: REITs and large operators keep absorbing share, and independents are asking how - or whether - to compete. This fast-paced session gives operators a working map of all three forces: what the data actually shows, what early adopters are learning (including what isn't working), and the practical questions every owner should answer this year. Attendees leave with a one-page 2027 readiness checklist covering all three.

Who should attend: Owners and Operators

Not all operation models are created equal, and AI solutions are no different. This session will dive into the spectrum of call management options: AI-only, human-only, and hybrid models that combine AI agents with real people interactions. Participants will learn the strengths and limitations of each approach, why AI can't fully replace human interaction, and how to determine the right balance. We'll provide clarity on what AI can realistically handle, where human oversight is essential, and how both can work together to create a tenant-first communication strategy.

Who should attend: Existing and new operators

Discover how combining indoor hallway systems with outdoor relocatable units can help maximize occupancy, revenue, and the potential of the property you already own. No two self-storage facilities are exactly alike, and neither are their customers. While some renters prioritize climate-controlled indoor units, others value the convenience of drive-up access, larger spaces, or vehicle storage. As markets evolve, operators are increasingly finding that offering a mix of storage types can strengthen occupancy, attract a broader customer base, and maximize the earning potential of a single property. This roundtable will explore how owners are creating complementary storage offerings by combining indoor hallway systems with drive-up storage to better utilize existing buildings and underused outdoor space. Rather than viewing expansion as an all-or-nothing decision, we'll discuss practical strategies for developing a balanced facility that can adapt to changing demand over time.

Who should attend: Self-storage owners and operators for both indoor and drive-up facilities.

Most operators track delinquency as a bad-debt write-off - a small line item that rarely sets off alarms. But that number hides the real cost: the staff hours spent chasing notices and calls, the compliance and documentation risk that only surfaces in a dispute, the quiet dependence on one diligent manager, and the leasing and customer work that doesn't happen while a manager is on the phone. This roundtable brings operators together to surface and quantify the costs of delinquency that never show up on a P&L. Through facilitated peer discussion, participants will compare how - and whether - they measure these costs today, debate where the biggest hidden drains actually sit, and examine how a "good" delinquency number can quietly become fragile as a portfolio scales or a key manager moves on. Attendees will leave with a practical framework for measuring the true, portfolio-wide cost of delinquency - and a clearer sense of what their current approach is really costing them.

Who should attend: Multi-site owners and operators, and their operations leaders - COOs, VPs/Directors of Operations, and RM/DMS, Operators with varying degrees of delinquency (even super low!), growing portfolios, co. expanding to new states, and third-party management companies.

Property insurance premiums continue to rise at an alarming rate, putting pressure on self-storage operators across the country. While many of the driving factors-such as natural disasters, inflation, and reinsurance costs-are outside of your control, there are several proactive steps you can take to reduce your annual premiums. In this 45-minute session, we'll break down how insurers evaluate and price risk, and reveal the most effective, operator-driven strategies for lowering your insurance costs-without sacrificing coverage. You'll walk away with actionable insights and a deeper understanding of how your facility is viewed through the eyes of an underwriter. Whether you're renegotiating coverage, managing risk, or exploring alternative insurance models, this session will give you the tools to take back control of your premium spend.

Who should attend: self storage owners and operators & facility managers

A major loss can threaten more than just your property-it can impact your cash flow, occupancy, reputation, and long-term business. This discussion will focus on how self-storage owners and operators can navigate complex insurance claims, identify opportunities to maximize recovery, and avoid costly mistakes that often delay or reduce settlements.

Who should attend: Self-storage owners, Operators and regional managers, Asset managers, Property management professionals, Risk managers

Utility & Telecom Lifecycle Management: Utility expenses and telecom overhead represent a massive line item for multi-unit facilities, yet they are frequently overlooked until bills spike. In this roundtable, we will dive into proactive lifecycle management, auditing strategies, and how to spot billing errors before they eat into your net operating income (NOI). Share your toughest utility tracking hurdles and collaborate on strategies to optimize facility overhead.

Who should attend: Owners, CFOs, Operations, Asset Managers, and Multi-Unit Operators: Anyone overseeing bottom-line financials and Net Operating Income (NOI) across multiple facilities will immediately recognize the value here. It directly targets the hidden expenses and utility leakages that hurt profitability at the corporate level.

A well-designed self-storage office can do more than make a great first impression. It can strengthen your brand, improve the customer experience, and help drive leasing performance. Discover how strategic, cost-effective renovations can transform outdated offices into modern, functional spaces while maximizing your return on investment.

• High-impact, lower-cost upgrades that deliver measurable value.
• Revamping office layouts to improve customer experience & operational efficiency.
• Budgeting strategies and common renovation mistakes to avoid.
• Prioritizing improvements that strengthen your brand and maximize ROI.

Self-storage managers often work alone while handling difficult tenants, emergencies, suspicious activity, after-hours situations, and the everyday challenges of protecting a property. This interactive roundtable will bring owners, operators, and managers together to discuss real-world safety concerns, effective policies, communication tools, emergency-response procedures, and ways leadership can better support employees before, during, and after an incident. Attendees will leave with practical ideas they can immediately use to create a safer, more connected workplace.

Who should attend: This roundtable would invite owners, operators, and managers to share real situations and practical ways to protect employees, especially at remote, unattended, and single-manager facilities.

What truly drives performance in today's self-storage environment? In an industry increasingly shaped by AI, digital marketing, and advanced revenue management, CubeSmart believes that what happens at our stores is still important. Join this roundtable to explore how "The CubeSmart Way" creates consistent operational excellence.

Who should attend: Owners, Developers

Self storage operators are under constant pressure to do more with less - fewer staffed hours, higher tenant expectations, and less patience for a bad after-hours experience. This round table is a chance to compare notes on the customer-facing tools that solve real tenant pain points and reduce the load on your team, rather than the kind of "customer experience" upgrades that just look good in a deck. I'll bring examples from our own portfolio;you bring what's working (or not working) at your own sites, and let's dig into what's actually moving the needle on tenant retention and reviews.

Who should attend: Store Managers, Owners, District Managers, Operations, Investors, Third Party Managers

Focus on elements in your management structure and personnel dynamics necessary to build a team ready to compete at the highest level and evolve as the business climate does.

Who should attend: Owners - Regionals - District Mgrs - Area Managers - Property Staff

Negative reviews happen, but how you handle them can set you apart. This discussion dives into proven strategies for responding to critical feedback in a way that builds credibility, protects your reputation, and even attracts new tenants.

Who should attend: Owner, Operator, Manager

Most operators considering remote management want to know the same things: what has to be in place before you cut hours, what order to do it in, and what goes wrong in the first month. This table works through the sequence: access control, payments, call handling, and what AI can now cover that needed a person two years ago. Some facilities run fully unattended, some tried it and pulled back, and most are somewhere in between. We will compare what it actually took, what it cost, and where operators ended up putting hours back.

Who should attend: Owners and operations leaders considering remote or unattended sites, or partway through the switch. Most useful for multi-site operators.