XPS Solutions, the self-storage industry’s original dedicated contact center and remote management provider, today announced a new integration with Monument, a modern self-storage software platform built for high-performing operators.
The integration reflects a shared commitment between XPS Solutions and Monument to help self-storage owners and operators simplify operations, improve tenant engagement, and create more connected experiences across the rental and service journey. Monument’s platform is designed to centralize operations, leasing, revenue management, analytics, and integrations, helping operators scale more efficiently while supporting stronger portfolio performance.
Through this integration, XPS Solutions’ live agent, rental, and remote management teams can more effectively support Monument-powered facilities with access to the information and workflows needed to assist tenants and prospects with speed, accuracy, and professionalism. The result is a more seamless connection between the technology operators rely on and the trained self-storage professionals who support daily tenant interactions.
“Monument is making real inroads across the self-storage industry by bringing modern, operator-focused technology to the market,” said John Traver, CEO of XPS Solutions. “We are very excited about this integration because it supports exactly what XPS has always focused on: making experience matter for tenants, prospects, and the operators we serve. When strong technology and experienced people work together, operators are better positioned to capture rentals, support tenants, and run more efficient properties.”
Monument’s platform supports key operational areas, including portfolio management, workflow automation, email and SMS communication, task management, leasing, revenue management, analytics, and open integrations. Its rental software is designed to help operators drive more rentals through mobile-first websites, automated follow-ups, abandoned cart lead capture, e-signature, and payment tools.
For XPS clients and Monument users, the integration is designed to support:
More connected tenant support through improved access to facility and tenant information
Stronger rental execution by helping XPS Rental Experience Experts respond quickly and accurately to prospect inquiries
Reduced operational friction by connecting systems, people, and workflows more effectively
Improved consistency across locations for operators managing multiple facilities
A better tenant experience through faster service, cleaner handoffs, and more informed support
Monument Perspective
Every tenant interaction and operational decision either adds to NOI or quietly takes from it,” said Gab Goncalves, CEO of Monument. “This integration pairs Monument's operating platform with XPS Solutions' rental, remote management, and support teams so more interactions turn into rentals, more decisions sharpen operations, and every tenant experience has a self-storage specialist behind it. Great technology and great people working together is what modern self-storage looks like.”
The integration supports XPS Solutions’ broader service ecosystem, including Call Center Services, Rental Services, Remote Management, tenant support, payment assistance, lead capture, and future AI-supported workflows. It also reinforces XPS Solutions’ ongoing strategy of partnering with innovative technology providers that help operators improve the customer experience while driving performance at the property level.
Monument’s integrations page highlights its focus on a flexible, open ecosystem that connects operators to leading tools, centralizing operations and optimizing performance. XPS Solutions is currently listed among Monument’s integration partners.
As self-storage operators continue to look for ways to streamline operations, increase rentals, and meet rising tenant expectations, XPS Solutions and Monument are working together to deliver a more connected, tenant-focused operating environment.
About XPS Solutions
Founded in 2000, XPS Solutions is the self-storage industry’s original dedicated contact center and remote management provider. XPS Solutions helps operators improve tenant experience, capture more rentals, and run more efficient operations through live agent services, rental support, remote management, tenant engagement, technology integrations, and AI-supported solutions.
About Monument
Monument is the modern software platform for high-performing self-storage operators. Built for large portfolios, Monument centralizes operations, revenue management, and automations in one system, backed by true accrual accounting and analytics that drive real decisions. An open API connects operators to the vendors they trust, and a white-glove Client Success team serves as an extension of their own organization. Monument delivers outcomes that grow NOI without increasing headcount.