Self Storage Manager, Inc., a Total Solutions Provider for the self-storage industry and developer of the Self Storage Manager (SSM) software platform, is pleased to announce the successful implementation of its advanced SSM Cloud solution and fully integrated Power BI dashboards across 23 locations of My Garage Self Storage. This deployment aims to streamline operations, enhance efficiency, and deliver superior customer experience for tenants.
"The decision to implement SSM was driven by our focus on operational excellence, digital transformation, and long-term growth," said Paul Broaddus, President of My Garage Self Storage. "We had heard many positive things about SSM Cloud within industry circles, especially regarding its continually evolving product suite and growing ecosystem of third-party integrations. Their professional approach ensured a smooth conversion process, and their support team—available seven days a week—promptly addressed any open items. We're particularly excited to leverage their built-in business intelligence tools to drive smarter decisions and further enhance our tenant experience."
SSM Cloud centralizes essential business functions—including reservations, rentals, payments, lead tracking & management, revenue management and reporting—into a seamless, cloud-based interface. The platform also includes real-time business intelligence and analytics, empowering the My Garage Self Storage leadership team to make data-informed decisions, improve operations, and support strategic planning.
"The successful implementation of SSM across the My Garage Self Storage portfolio is a strong endorsement of the platform's scalability and flexibility," said Rohan Shenoy, President of Self Storage Manager, Inc. "SSM Cloud is built using the latest Microsoft cloud technologies to support growing, multi-facility operators looking to modernize their tech stack and stay ahead of the curve. We are proud to support My Garage Self Storage in their next phase of growth."