Self Storage Manager And Adminify AI Form Partnership

Self Storage Manager, Inc. (SSM) has formed a strategic partnership with Adminify AI, a pioneer in AI-driven customer communication for franchises and multi-location operators. The partnership empowers SSM clients to capture every lead, unify communications across channels, and instantly convert inquiries into reservations and payments.

With consumers demanding instant responses and seamless digital experiences, many storage operators lose revenue to missed calls, delayed responses, and fragmented communication. Adminify solves this challenge by consolidating phone, SMS, website chat, web forms, and social media into one unified inbox. Its AI assistant immediately responds to missed opportunities, managing everything from gate code inquiries and FAQs to reservations, payments, scheduling unit showings, and even reputation management.

“Self-storage operators can lose thousands of dollars monthly when calls go unanswered or leads are left hanging,” said Jeremy Arthur, CEO of Adminify. “Together with Self Storage Manager, we’re ensuring that every customer inquiry is captured and converted — without adding extra workload to managers or staff.”

Through this integration, SSM customers gain direct access to Adminify’s AI-powered assistants and platform, which provides the following solutions:

• 24/7 Coverage — AI engages leads and customers around the clock in every channel. Voice AI, texting, Webchat, Social Media DM’s, email leads, etc., Adminify has you covered!
• Seamless Bookings & Payments — Reservations and transactions completed instantly via text or chat.
• Review & NPS Management — Automated collection and response to customer feedback, including google reviews, Facebook reviews, and other supported review platforms.
• Unified Dashboard — A single hub to manage all communications and interactions.
• Listings — Manage your listings (Yext or Uberall) all in one integrated platform.
• Auto Lead Reachout/Follow Up — Automatically reach out to your leads with AI and follow up with potential customers to complete their bookings.
• Past Due Balances & Payment Collections — Ai can assist you by collecting payments, and even reach out to declined payments or past due balances. Your trained AI agent is pleasantly persistent to ensure your team can spend time with current clients, and not chasing money.
• Social Media Management — Seamlessly manage your company’s Google and Meta social platforms in the same platform. Ai can help you generate posts and respond to DMs and comments.
  
  

“Self Storage Manager is committed to equipping our customers with best-in-class tools that increase efficiency and revenue,” said Rohan Shenoy, President of Self Storage Manager. “Partnering with Adminify adds a powerful AI-driven layer to our platform that ensures operators never miss a rental inquiry again.”

This partnership represents another step forward in SSM’s mission to provide operators with innovative technology solutions that enhance customer experiences, while maximizing revenue and occupancy.

How to Get Started

SSM customers can enable Adminify’s AI assistant directly through their Self Storage Manager account:

• Contact Your SSM Account Manager — Ask about activating Adminify for your facilities.
• Quick Setup — Adminify’s team configures your AI assistant, unifies communication channels, and tailors your dashboard.
• Go Live in Days — Most operators are fully operational within three weeks, with 24/7 AI coverage from day one.

About Adminify

Adminify is the leading AI automation platform built for franchises and multi-location operators. By unifying all customer communication channels into a single inbox, Adminify eliminates missed opportunities. Its AI assistants respond instantly to calls and messages, booking appointments, processing payments, capturing leads, and managing feedback 24/7. Trusted by national franchise brands and independent operators alike, Adminify helps businesses increase revenue, improve satisfaction, and operate more efficiently by ensuring no inquiry slips through the cracks. For more information, visit www.adminify.ai, call 385–369–5999, or email support@adminify.ai.

About Self Storage Manager, Inc.

For over 23 years, Self Storage Manager, Inc. has been a trusted technology partner to the self storage industry — delivering scalable, secure, and innovative software solutions for operator of all sizes. SSM provides a complete suite of tools designed to streamline operations, enhance tenant engagement, and support enterprise growth.

Key offerings include:

Self Storage Manager™ — Enterprise-level property management software for single and multi-facility operators

Online Rentals & Reservations — Includes electronic signature and secure digital lease storage

Call Center Module — Designed for managing inquiries, reservations, and rentals; integrates with leading phone systems

Call Tracker — Monitors call recordings and tracks key performance metrics like lead-to-rental conversion, cost per lead, and ROI on marketing campaigns

IVR Payment Module — Enables tenants to make payments by phone using interactive voice response

SSM Text Messenger — Cloud-based tool for automated payment reminders and past-due alerts, reducing manual collection efforts