All-Purpose Storage has announced a portfolio-wide partnership with Revy to implement a standardized system for capturing tenant feedback and managing Google reviews across all 85 of its self-storage locations.
As a leader in third-party management and operational excellence, All-Purpose Storage continually looks for ways to elevate the customer experience across both owned and managed facilities. As the portfolio has grown, the team identified the need for a consistent way to capture real-time tenant feedback while ensuring the positive experiences happening daily inside their facilities are visible online where prospective customers are making rental decisions.
“Our teams work hard every day to deliver a great customer experience, but that experience isn’t always visible online where future tenants are making decisions,” said JC Reed, VP of Operations and Revenue Management at All-Purpose Storage. “Revy gives us a consistent way to capture real feedback and make sure the quality of our operations is reflected in our Google presence across every location.”
Through the partnership, All-Purpose Storage will use Revy to:
“In third-party management, consistency across locations is critical,” said Jennifer Barroqueiro, VP of Third Party Management at All-Purpose Storage. “Revy provides a framework that allows us to standardize how tenant feedback is captured and acted on, regardless of who operates the facility day to day.”
“In today’s market, everyone is competing for the same move-ins,” said Ben Golden, Founder of Revy. “The operators who win aren’t the ones who market the loudest - they’re the ones who remove tenant friction fastest and build trust before a customer ever clicks their website. All-Purpose Storage already does that operationally. Revy simply helps surface it and make sure prospective customers can see it.”
Over the next 6–12 months, All-Purpose Storage expects the rollout to drive measurable improvements in online visibility, higher-intent lead generation, improved conversion through recent review trust signals, and extended tenant retention through actionable customer insights.
All-Purpose Storage is a self-storage owner and third-party management leader with a growing national footprint, known for its operational standards, industry involvement, and commitment to delivering exceptional customer experience.
Learn more at https://www.storeallpurpose.com
Revy is a reputation and tenant feedback platform built specifically for self-storage operators. It helps teams capture real customer feedback, resolve friction points quickly, and amplify the Google reviews they are already earning - driving higher visibility, more qualified leads, and stronger tenant retention.
Learn more at https://www.joinrevy.com