As artificial intelligence and remote management continue to reshape the self-storage industry, Modern Storage Media (MSM) has released its 2026 Self-Storage Guide To AI & Remote Management, a comprehensive 93-page resource designed to help owners, operators, investors, and managers understand, evaluate, and confidently implement these technologies.
The guide combines expert insights, practical strategies, legal considerations, and real-world case studies to demonstrate how artificial intelligence and remote operations can improve efficiency, increase revenue, strengthen security, and enhance customer service while maintaining the personal relationships that remain essential to long-term success.
Recognizing the growing impact of artificial intelligence on every aspect of the business, MSM has covered the technology extensively through its monthly publications, website, and webinars. The topic will also take center stage at THE Show, MSM's inaugural self-storage conference and tradeshow, where internationally recognized AI expert Aoife Roche will deliver a keynote presentation exploring how operators can leverage artificial intelligence to improve business performance.
"Artificial intelligence is no longer something operators can afford to ignore," says Poppy Behrens, publisher of MSM. "Our goal wasn't simply to explain the technology, but to provide practical guidance that helps owners and operators understand where AI delivers real value, where caution should be taken, and how these tools can be implemented successfully within their businesses."
Contributors to the guide include many of the industry's leading voices in artificial intelligence, remote management, legal compliance, marketing, operations, and technology. Among them are Ryan Chapman (Lumio), international speaker Joe Curcillo, Christine DeBord (Janus International), AJ Osborne (Self Storage Income), Nylan Raufaste (Self-storage.ai), Luke Shardlow (AI Lean), AI expert Joseph Steinberg, attorney Scott Zucker, Tim Hall (Tenant Inc.), Andrew Stavros (XPS Solutions), and numerous additional experts from across the self-storage industry.
The publication explores topics including AI automation, selecting AI vendors, legal and ethical considerations, chatbots, marketing, leasing, cybersecurity, remote facility management, virtual operations, and balancing technology with the customer experience. It also includes a real-world case study and an award-winning unmanned facility profile, giving readers practical examples of how these technologies are being successfully implemented today.
MSM’s 2026 Self-Storage Guide To AI & Remote Management is available now in the MSM Shop. Get your copy at shop.modernstoragemedia.com.